We value your privacy very highly. Please read this Cookie Policy carefully before using this website: https://www.carhauldirect.com/ (the "Site") operated by Car Haul Direct Inc. and its affiliated companies (collectively, "Car Haul Direct Inc."), formed in Ohio, United States ("us," "we," "our") as this Cookie Policy contains important information regarding our use of cookies and other tracking technologies, your privacy and how we may use the information that we collect about you. Please also read our Privacy Policy, which provides more information about our privacy practices, your choices and your privacy rights.

What are cookies?
A cookie is a small piece of data sent from the Site and stored on your device by your browser. They help us recognize your device and remember certain information about your visit.

Our collection and classification of cookies
This Site collects the cookies identified below. We have classified the cookies that we collect by the purpose that they serve:

Essential cookies: Essential cookies are cookies that are essential for you to browse this Site and use its features. For example, these cookies may be used for maintaining security, authenticating users, and preventing fraudulent actions. These cookies are enabled by default, and without them, the Site may not be fully functional.

Performance cookies: Performance cookies help us understand how visitors interact with the Site by collecting and reporting information anonymously. They allow us to count visits and traffic sources so we can measure and improve the performance of the Site. 

Functional cookies: Functional cookies enable the Site to provide enhanced functionality and personalization. They allow the Site to remember the choices that you have made in the past and how you use the Site. For example, these cookies may be used for remembering what language you prefer, which pages you clicked on, or what your username and password are so that you can automatically log in to your account. 

Marketing cookies: Marketing cookies are cookies that track your online activity to, for example, help advertisers deliver more relevant advertisements or to limit how many times you see an advertisement. 

How We Use Cookies
We use cookies for various purposes, including:

• Ensuring the proper functioning of the Site, such as remembering your login details and language preferences;
• Analyzing site traffic and user behavior to improve Site's performance and user experience;
• Personalizing your experience by remembering your preferences and settings;
• Providing relevant advertisements based on your browsing history and interests;
• Enabling social media features if you choose to use them.

We use this information to improve the Site, products, and services, and to provide a more personalized experience for our users. We do not use this information to personally identify individuals without their consent.

Data Collection
The information collected through cookies may include:

• IP address;
• Browser type and version;
• Operating system;
• Referring Site;
• Pages visited on the Site;
• Time and date of visits;
• Click data.

Third-Party Cookies
Some cookies on the Site are placed by third-party services. These may include:

• Analytics providers (e.g., Google Analytics);
• Advertising networks;
• Social media platforms (e.g., Facebook, Twitter);

We do not control these third parties or their use of cookies. Please refer to their respective privacy and cookie policies for more information on how they use your data.

Your choices regarding cookies
You have certain choices when it comes to the placing of cookies on your device. You may choose to accept or deny any functional or marketing cookies. If you consent to the use of these cookies but would then like to withdraw your consent, you may do so at any time through our cookie consent tool, which can be found on the Site's home page. You can control your cookie choices using the following means:

• Through our cookie consent tool, where you can select the categories of cookies that you allow to be placed on your device and withdraw that consent; and
• Through your browser, where you can instruct it to delete or refuse cookies. You can visit the help center of your browser, the "Tools", "Edit", or "Help" pages to set your cookie preferences and delete cookies. We also encourage you to visit aboutcookies.org to learn more about how to opt out of cookies.

Please note that if you choose to reject certain cookies, some features of the Site may not function properly.

Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The latest version will always be available on the Site.

Questions
If you have any questions about this Cookie Policy, please contact us at info@carhauldirect.com.

Welcome! This Privacy Policy outlines the data and privacy practices of Car Haul Direct Inc. and its affiliated companies (collectively, "Car Haul Direct Inc.") for information collected and processed through this website, its content, and any other associated websites, features, or services displaying or referencing this policy (collectively, the "Site"). References to "we," "our," or "us" pertain to Car Haul Direct Inc. and its affiliates. "You," "your," "visitor," or "user" refer to the individual accessing the Site and/or utilizing our services.

Car Haul Direct Inc. adheres to all applicable federal laws and regulations governing brokerage operations, including the standards set forth by the Federal Motor Carrier Safety Administration (FMCSA).

Car Haul Direct Inc. is fully registered as a broker with FMCSA and holds a valid brokerage license (MC Number: 1685969).

Information regarding customers and shipments is shared exclusively with carriers meeting FMCSA compliance requirements, including valid licensing and insurance coverage.

Carriers are regularly vetted through FMCSA’s database to confirm compliance with safety standards, including current insurance policies and active licensing status.

We comply with FMCSA's reporting and recordkeeping requirements by maintaining contracts and transaction records for the legally mandated retention period (typically three years).

All information managed under FMCSA guidelines is safeguarded using industry best practices in cybersecurity. We ensure client and carrier data is used strictly to meet operational obligations and is not disclosed to third parties without proper authorization or legal justification.

If you believe our practices fail to comply with federal regulations, you may file a complaint directly with FMCSA. Contact information is available on FMCSA's official website: https://www.fmcsa.dot.gov.
Please review our Terms and Conditions https://www.carhauldirect.com/terms-and-conditions for general guidelines on your interaction with this Site and any additional terms applicable to specific services or content provided on certain areas of the Site.

By accessing and using the Site, you acknowledge and agree to the terms set forth in this Privacy Policy and the Car Haul Direct Inc. Terms and Conditions.

Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc.

Car Haul Direct Inc. collects data from users of the Site in various ways: directly from users, automatically during site visits, and occasionally from third parties. This data may include “personal data” or “personal information” as defined by applicable laws, and in some cases, it may qualify as “sensitive data.”

Additionally, we may classify other types of information, such as IP addresses and cookie identifiers, as “personal data” where required by law. Certain personal data will also be treated as “sensitive data” in compliance with applicable legal requirements.

We may de-identify or pseudonymize personal data to render it non-personal. This process might involve aggregation (e.g., combining it with data from other individuals) or converting it into a code, often using a method known as “hashing.” Other techniques might also be used to remove characteristics that could identify you personally. Once de-identified, we use this data without attempting to re-identify it unless expressly permitted by law, such as for evaluating the effectiveness of de-identification processes under legal standards.
De-identified or pseudonymized data will be managed as non-personal to the fullest extent permitted by law. If non-personal data is combined with personal data, the combined information will be treated as personal data in accordance with this Privacy Policy.
Personal Data You Provide to Us Directly
Contact and Service-Related Information
Car Haul Direct Inc. gathers specific personal information directly from you, including your name, address, email address, phone number, zip code, vehicle make and model, shipping origin and destination, and other details you provide when booking services, requesting a quote, or engaging with our website. This may also include photos or videos submitted in relation to a claim.
Your Submissions
We provide opportunities for you to share or post content, such as reviews, social media posts, messages, or other submissions (“User Content”), through interactive features like review platforms, forums, blog comments, gallery contributions, or promotional activities (“Submission Features”). All User Content is governed by the Site's Terms and Conditions, including User Content and Acceptable Use policies, which grant us the right to use your submissions both online and offline for promotional purposes.

Your personal details, such as your name, username (from the Site or linked social media accounts), and general location, may be publicly associated with your User Content. Others may view, use, or share this information. We are not liable for how third parties handle or utilize the User Content you provide. Additionally, your personal details might be publicly disclosed in certain scenarios, such as when you are recognized as a contest winner or awarded a prize.

If you choose to post messages or other content on our Site, we will collect any personal information you voluntarily share through your participation.

Chats & Other Communications & Correspondence
If you contact us via email, letter, or other forms of correspondence, or use the chat functionality on the Site, or if other users or third parties communicate with us regarding your activities or postings on the Site, we may collect this information in a file associated with you. Additionally, this information may be shared with third-party service providers who support our operations, such as web functionality services.

Conversations with our customer service representatives may be recorded or monitored. This is done to assist you, enhance customer service, ensure quality assurance, and improve our products and services. If you do not agree to this, please refrain from using chat services or sending other forms of communication to us.

Your Payment Information
If you establish a credit account with us or purchase services from Car Haul Direct Inc., we collect your payment information, including billing address, credit card number, and credit card expiration date, as well as any additional relevant details.

Automatically Collected Data Through Your Use of Our Site
We, along with our third-party partners (including service providers, content suppliers, advertisers, and analytics firms), may utilize various technologies such as cookies and tracking pixels to automatically or passively gather specific details about you, your device, or your household whenever you visit, use, or interact with our Site (“Device and Interaction Data”). This data may include, but is not limited to, details about your device (e.g., model, operating system, browser type and language, mobile network details), the URL you visited before or after ours, access and search timestamps, approximate location, IP address, mobile device ID, or other unique identifiers. It may also capture information such as search terms, pages viewed, duration of interaction, time spent on the Site, and other activity-based insights. Additionally, we may integrate this data with information from third-party sources or quotes we provide to tailor our services and enhance your experience when engaging with us.

Device ID and Interaction Data may be gathered through various technologies, including:

Cookies and Local Storage
Cookies and local storage are small text files saved on your device during your visit to our website. Some web browsers and extensions may offer additional methods for storing local data. We, along with third parties, utilize cookies and similar technologies to enhance security while using the Site, identify popular features, track page visits, evaluate the effectiveness of our communications, support Site functionality, analyze crash and maintenance data, manage and assess advertising performance, and personalize your experience on the Site. These technologies help recognize returning users and provide a more seamless and user-friendly experience. Certain features of our Site may rely on the use of essential cookies.

Your browser settings may allow you to disable, block, restrict, or delete cookies. For guidance on managing cookies, consult your browser's instructions. Additional information about cookies can be found at https://www.aboutcookies.org.

Pixel Tags
Pixel tags (sometimes referred to as web beacons, clear GIFs, or similar technologies) are small graphic elements or snippets of code embedded in web pages or email communications. These tools, used by us and our third-party partners, enable a variety of functions, such as tracking the number of visitors to our website, analyzing user navigation patterns, measuring the open rate of email campaigns, monitoring product views, and supporting targeted advertising efforts. Information collected through these technologies may include data such as the timestamp of when you first opened an email from us and any links you clicked within it.

Embedded Scripts
Embedded scripts are temporary pieces of programming code designed to capture information about how you interact with our website, such as which links you click on. These scripts are activated by our server or a third-party provider while you are engaged with the site and are deactivated or removed once your session ends.
Data Collection via Mobile Devices and SDKs
We utilize integrated scripts and tools within Software Development Kits (SDKs) to gather data from mobile devices. This includes information such as device model, operating system and its version, unique device identifiers (e.g., Apple's Identifier for Advertisers (IDFA) or Android’s Advertising ID), mobile network details, and behavioral data related to website usage. SDKs are software components that provide a suite of tools for developing applications and adding features, including those that enable data collection from your device. Your mobile operating system may offer settings to disable the use of certain identifiers for interest-based advertising. Please consult your device manufacturer’s instructions, typically found in the "settings" section. To stop data collection through our app, you can remove the app using your device’s uninstall feature.
Session Replay Technology
Car Haul Direct Inc. utilizes session replay technology to record user interactions on the website, including pages visited, time spent on each page, links clicked, and data entered. This information is used internally to support website analytics, improve site functionality, optimize products and services, and address technical issues.

Information Acquired from External Sources
We may obtain information about you from external sources, such as data aggregators, lead generation services, marketing partners, third-party websites, service providers, and other business associates. Additionally, we may supplement the information we collect with publicly available data, including open databases, public social media profiles, and third-party services offering enhanced data. This helps us tailor content, provide relevant products or services, fulfill requests, and achieve broader business goals. Please note that any data collected and managed by these external sources is subject to their respective privacy policies.
How We Utilize Information
We use the data we collect, including personal information and device interaction details, in the following ways:

To Deliver Our Services
We utilize personal information to operate our website and provide our services effectively. This includes processing orders, managing accounts, verifying the validity of provided information (such as email addresses), facilitating participation in promotions or contests, and addressing customer service requests.

For Marketing and Advertising Efforts
We leverage user data to tailor and optimize content, including personalized recommendations, promotions, and advertisements displayed on our website or other digital platforms. Additionally, we use contact information to send updates about new products, services, or marketing campaigns.

For Enhanced Personalization
Our goal is to offer users a seamless, customized experience. This involves delivering relevant content and advertising, whether on our platform or via communication channels like email. We aim to inform you about new opportunities, products, promotions, and other updates that align with your interests.
For Operational and Strategic Purposes

We rely on collected data to support essential business operations, enhance our website and services, analyze marketing effectiveness, perform market research, detect and resolve technical issues, assess user behavior such as navigation patterns, track website performance, and conduct audits to refine our overall strategy.

For Security
We utilize this information to safeguard our platform, maintain its integrity, investigate and prevent fraudulent or unlawful activities, and for record-keeping and backup purposes related to the Site's operation.

Administrative Communications
Your information is used to send you important notifications regarding site administration, updates to your use of content, services, or products, and any modifications to our policies that we deem relevant.

Billing and Customer Support
If you establish a credit account through our Site, your billing address and related details are used to process transactions and provide necessary support services.

Compliance and Dispute Management
We rely on information from your profile and activity history on the Site to adhere to legal requirements, participate in regulatory or governmental inquiries, meet reporting obligations, resolve disputes, address technical issues, safeguard rights and property, and enforce our policies and agreements, including the Site's Terms and Conditions.
Corporate Transactions
In the event of a merger, acquisition, restructuring, bankruptcy, or similar business transition, we may process information as part of due diligence or the transition process.
Other Disclosed Purposes
We may use your data for purposes stated at the time of collection or with your explicit consent.
Sharing Data with Third Parties
We reserve the right to share non-personal data we collect, such as specific Device ID/Interaction Information, aggregated user statistics, and data that has been anonymized, hashed, or pseudonymized (e.g., email addresses), as well as insights or analyses derived from such data, with third parties at our discretion, in compliance with applicable laws. This may include use for targeted advertising purposes. We do not disclose your personal data to third parties for their direct marketing purposes unless you have explicitly provided consent (via opt-in or opt-out mechanisms).
Please be aware that we are not responsible for the privacy practices of third parties. If you prefer not to receive communications from a third party or have concerns about their data handling practices, you should reach out to them directly. We may share data about you (including personal information) in specific situations outlined in this Privacy Policy, as disclosed when you provide the data, or with your consent.

When You Authorize Us to Share Your Information or Provide Your Consent
We may disclose your information when you authorize us to do so, such as by using a third-party application or feature that involves information sharing, or when you opt to receive promotional offers from third parties. Please be aware that we do not control the privacy practices of these third parties. If you later choose to stop receiving communications from a third party, you will need to reach out to them directly.

Third-Party Service Providers Acting on Our Behalf
We may share your personal information with service providers who assist us in fulfilling specific functions outlined in the section titled "Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc. and How We Use It." For instance, we may work with third parties to host our Site, enable certain features (like chat tools), analyze and research Site data, send email updates about our offerings, or place automated calls related to our products, services, or your inquiries.

For Legal and Operational Requirements
We may disclose user information as necessary to uphold our rights, safeguard our assets, ensure the rights, property, or safety of others, or support essential compliance, auditing, and corporate governance activities. Disclosure of personal data may occur to comply with subpoenas, legal mandates, governmental inquiries, or other regulatory or legal processes. Additionally, we may share personal information when pursuing legal remedies or mitigating potential damages.

Law Enforcement and Regulatory Authorities
We reserve the right to provide information about you to law enforcement agencies or government authorities if, at our discretion, such action is warranted to investigate fraud, intellectual property violations, or other illegal activities that could expose us to liability. This may include sharing user information tied to suspected fraudulent or illegal conduct with our fraud prevention and credit risk management service providers, who may use this data to help us and their clients mitigate such risks.

Authorized Service Providers
We may share personal data with third-party service providers to execute services on our behalf, including but not limited to those outlined in the section “Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc. and How We Use It.” For instance, third parties may host our platform, enable site functionality (e.g., live chat), analyze site performance, distribute email updates regarding our services, or handle automated calls about our offerings or inquiries.

Control Changes
We may transfer or assign your information, including personal data, in the context of mergers, acquisitions, corporate reorganizations, liquidations, changes in ownership, or other transactions involving us or our affiliates (whether in part or in full). Additionally, we may share your personal data during due diligence processes or to support such transactions, as well as with professionals involved in the transaction or in connection with bankruptcy proceedings.

Text Message Information
Car Haul Direct Inc. does not disclose personal information collected through its SMS/MMS/RCS text message programs (including your phone number and consent records) to third parties for their direct marketing purposes unless you have expressly agreed to such sharing.

Third-Party Advertisers, Analytics Providers, and Similar Partners
We collaborate with third-party partners, such as analytics providers, advertising agencies, ad networks, and other organizations that help us gather insights about the Site, user behavior, and the performance of our advertising campaigns. These partners may serve ads on our behalf across the Site and other online platforms. They collect information about your activity on the Site and other websites or services, using this data to tailor advertising for you and evaluate the effectiveness of our marketing efforts. Additionally, we may share (or allow third parties to collect) information such as device identifiers, aggregated or de-identified data, pseudonymized or hashed details (including email addresses), for similar purposes.

These third parties may implement their own tracking tools on your device (e.g., cookies, pixel tags, or similar technologies) and may collect or access data over time, including details about your visits to the Site and other online services. This data may include personal information as defined by applicable state laws. Partners we share data with, such as advertising networks, may combine this data with their own to deliver ads more aligned with your interests and assist us and others in improving ad targeting.

Cookie Management Tools
To opt out of third-party cookies used on our site for advertising and analytics purposes, navigate to ‘Cookie Preferences’ located in the footer and adjust your settings accordingly.
NAI/DAA Opt-Out Options
Some of our partners participate in the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). The NAI offers resources on interest-based advertising and provides opt-out options for NAI member companies, including browser and mobile opt-out tools, as well as a hashed email-based opt-out mechanism. You can also visit the DAA’s website to explore their opt-out resources for participating companies, or review the European DAA’s online choice page at http://youronlinechoices.eu/.

Mobile Device/AppChoices Settings
Mobile devices often include settings that enable you to manage tracking for advertising and analytics. Additionally, the digital advertising industry offers mobile users the AppChoices platform, which allows you to express your preferences for not receiving targeted advertising.

Google Analytics Preferences
We use Google Analytics to gather insights on how our website is used, employing cookies and similar technologies for data collection and analysis. This service may also collect data about your interactions with other websites, apps, or digital services. To learn more about Google’s data practices and manage your preferences, you can download the Google Analytics opt-out browser add-on.

Be aware that utilizing these opt-out options does not eliminate all advertising, and you may still see non-targeted ads while browsing online. Additionally, your opt-out preferences are specific to the browser and device you use. If you clear cookies, update your browser after opting out, or access the internet from multiple devices, you will need to repeat the opt-out process on each browser and device individually.

Social Media and Third-Party Platforms
Our website may enable or support interactions with third-party platforms or services (“Social Media”), such as allowing you to “like,” “share,” or otherwise engage with content. When you choose to share information or post content from our website to these platforms, such actions may make the shared data public, and the third-party platform may access information about your activities on our website. You may also opt to engage with Social Media in ways that link their services to our site, such as interacting with our profiles or pages on those platforms. These interactions might result in data being shared with us by the third party or collected by us directly.
Additionally, some Social Media platforms may gather information about your visits to our website, even if you do not actively engage with their features or have an account on the platform. In some cases, we might also receive data about you from other Social Media users if their account settings allow it and you are connected to them as a “friend” or otherwise.

The information we collect through these interactions is handled according to this Privacy Policy, while data gathered and stored by the third-party platforms remains subject to their privacy policies. This includes their practices around what data they share with us, the types of data accessible, and your control over what is visible to others. If the platform allows you to disable a specific feature or application, we will stop collecting new information through that functionality but may retain previously collected data, as permitted by applicable laws and our policies.

Third-Party Links and Content

Car Haul Direct Inc. disclaims responsibility for the privacy practices or policies of third-party websites or services, even if they are linked to our Site. These links are provided for your convenience only and do not constitute an endorsement by Car Haul Direct Inc. of the linked site, its operator, or its content. We encourage you to review the privacy policies of any external websites you access after leaving our Site.
Your Preferences

Marketing Communications
Email: You can unsubscribe from marketing emails by clicking the "unsubscribe" link included in each message. Please note that we may still send you essential non-marketing communications, such as updates related to your account, policy changes, or administrative notices.
Text Messages: If you are subscribed to SMS, MMS, or RCS messages from Car Haul Direct Inc., you can opt out by replying "STOP" to the designated short code. For help, reply "HELP." Please review our Text Message Terms and Conditions for additional details.

Push Notifications
We may send push notifications, including promotional or location-based alerts, to your mobile device. You can manage or disable these notifications by adjusting your device's settings at any time.

Updating Your Information
You are responsible for providing and maintaining accurate contact information. To request updates or corrections, please email us at info@carhauldirect.com. We will make every effort to update your information in our active systems as quickly as possible. Please note that some data may remain in backup systems or be retained for administrative purposes.

Data Privacy Choices
Some jurisdictions grant additional privacy rights. Refer to the section below for more details on the rights available in your location.
Security
When Car Haul Direct Inc. collects, processes, stores, or shares personal data, we implement commercially reasonable and appropriate measures to safeguard it against loss, misuse, unauthorized access, disclosure, modification, or destruction. These measures are tailored to address the risks associated with processing and the nature of the personal data.
While we implement stringent security measures, no system is completely secure. Car Haul Direct Inc. is not responsible for unauthorized access, breaches, or losses beyond our reasonable control.While we strive to protect your personal information and private communications, we cannot ensure their complete privacy. For instance, unauthorized parties, such as hackers, may unlawfully intercept or access data or communications on our platform. By using the platform and providing your information, you acknowledge and accept these risks.
In the event of a data breach, Car Haul Direct Inc. will take prompt action to investigate and mitigate potential harm. We will comply with Ohio Revised Code 1349.19, which requires prompt notification to affected individuals if their personal information has been accessed or acquired without authorization. Notifications will be provided via written, electronic, or telephone notice. If the breach affects more than 1,000 residents, we will also notify the Ohio Attorney General’s Office and consumer reporting agencies as required by law.

General Audience Site
This platform is intended for a general audience and is not designed to attract users under the age of 18. We do not knowingly collect personal data directly from individuals under the age of 18.

Consent to Data Transfer
Car Haul Direct Inc. is a U.S.-based organization. Please be informed that the data we collect will be transferred to, processed in, and stored within the United States and potentially other countries. By using this Site or providing us with your data, you acknowledge and explicitly consent to such transfer, processing, usage, sharing, and storage of your information in the United States and other jurisdictions. Please note that the privacy laws in these jurisdictions may not offer the same level of protection as those in your home country. Consequently, your data may be subject to access requests by government entities, courts, or law enforcement in accordance with the laws of those jurisdictions.
Contact Information and Updates to Personal Information

If you have any questions regarding this Privacy Policy or need assistance updating your information, please contact us at info@carhauldirect.com or call 888-884-5430.

Policy Updates
Where permitted by applicable law, Car Haul Direct Inc. reserves the right to amend or update this Privacy Policy at any time. Significant changes will be communicated by posting the updated Privacy Policy on our Site. We may also notify you through other means, such as via email or contact details you have provided. Changes will take effect upon being posted unless otherwise specified. By continuing to use the Site after the effective date of the revised Privacy Policy, you acknowledge and agree to the updated terms, subject to applicable legal requirements. If required by law, we will obtain your explicit consent (opt-in or opt-out) before implementing certain changes. Note that you may need to accept these revisions to continue accessing the Site.

Risk Disclosure Statement
We are committed to transparency and ensuring our clients are fully informed about the risks associated with our brokerage services. In accordance with the laws of the State of Ohio, the following statement outlines key risks involved:
Market Risk: Financial markets are subject to fluctuations and volatility. The value of investments may increase or decrease, potentially resulting in a loss of the principal amount invested.
No Guarantee of Returns: Past performance is not indicative of future results. Investments involve the risk of loss, and there is no assurance of achieving any specific financial outcome.
Regulatory Risk: Changes in federal, state, or local laws and regulations may impact the value or availability of certain investments.
Leverage and Margin Risk: Using leverage or trading on margin can amplify both gains and losses. Clients are responsible for maintaining sufficient funds to meet margin requirements.
Liquidity Risk: Certain investments may be illiquid, meaning they cannot be easily sold or exchanged for cash without significant loss of value.

Counterparty Risk: Transactions involving counterparties carry the risk of default, which may result in the inability to recover invested funds.

Foreign Market Risks: Investments in international markets may involve currency risk, political instability, or differing levels of market regulation.

By engaging our brokerage services, clients acknowledge that they have been informed of these risks and understand that investing involves uncertainties. We encourage all clients to assess their risk tolerance and seek professional advice before making investment decisions.
For further details or specific inquiries, please contact our compliance department.

U.S. State-Specific Rights
Notice to Nevada Residents
Under Nevada law, Car Haul Direct Inc. does not sell your Personal Information. However, if you are a Nevada resident, you have the right to request that we refrain from selling any Personal Information we may have collected about you. To make such a request, please contact us using the information provided below. Be sure to include your full name, street address, city, state, ZIP code, and email address so we can process your request. If you previously provided a phone number, sharing it may help us confirm your identity and expedite the opt-out process. Additionally, we may require you to take reasonable steps to verify your identity and/or the legitimacy of the request. Car Haul Direct Inc. will respond to your request within sixty (60) days. If additional time is needed, you will be informed, and we may take up to thirty (30) more days to complete the process.

U.S. Notice to Oregon and Texas Residents
Outlined above are the categories of personal data we process, the purposes for processing personal data, the categories of personal data shared, and the categories of third parties with whom we share this data. Residents of Virginia, Colorado, Connecticut, Montana, Oregon, Texas, and Utah are entitled to specific privacy rights related to this information, as detailed below.
If you are a Consumer residing in Oregon or Texas (as defined under the respective state laws) and wish to exercise your rights, please contact us by calling 888-884-5430 or emailing info@carhauldirect.com.

Access Your Personal Data/Data Portability
You have the right to confirm whether we are processing your personal data and to request access to it. Please follow the instructions above to make this request. Where required by law, this includes obtaining a copy of the personal data we hold about you and, if feasible and permitted by law, receiving this data in a readily usable format to facilitate data portability. For Oregon residents, this also includes a list of third parties with whom we have shared personal information, as required by applicable law.

Delete Your Personal Data
You may request that we delete your personal data.

Correct Your Personal Data
You may request corrections to any inaccuracies in the personal data we hold about you.

Opt-Out of Targeted Advertising
Car Haul Direct Inc. participates in online advertising practices (including certain analytics or similar activities) that may qualify as “targeted advertising” under applicable state laws. To manage or disable third-party cookies used for targeted advertising, please use the cookie preferences link located in the website footer. For additional details, review the section on Third-Party Advertisers and Analytics and Similar Third Parties above, which includes information on industry tools and device settings that may help you manage these preferences.
Opt-Out of Sales of Your Personal Data
Car Haul Direct Inc. does not sell personal data for direct monetary compensation but may engage in practices considered a “sale” under Oregon and Texas laws. This includes sharing data with third-party advertisers and analytics providers to enhance our understanding of your preferences and identify potential customers similar to you. To opt out of the sale of your personal data, please follow the instructions above.

Right to Appeal
If you wish to appeal a decision we’ve made regarding your request and you reside in Oregon or Texas, you have the right to submit an appeal. To do so, call us at 888-884-5430 or email at info@carhauldirect.com. Include your full name, the reason for your appeal, and any additional details you would like us to consider.

Sensitive Data
If you are an Oregon or Texas resident, we will obtain your consent before processing any Sensitive Data (as defined by applicable state law) we collect. Should you wish to opt out of our processing of Sensitive Data, please email us at info@carhauldirect.com.

Notice to California Residents

California Privacy Notice
Terms (including defined capitalized terms) used in this California Privacy Notice carry the same meanings as provided in the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and related regulations, unless expressly defined otherwise.
If you reside in California, this notice supplements the information in the Privacy Policy of Car Haul Direct Inc. and informs you of your rights under the CCPA, CPRA, and their implementing regulations:
Right to Know: You have the right to request details about the personal information Car Haul Direct Inc. has collected, disclosed, or sold/shared, including specific pieces of information collected about you.
Right to Delete: You may request the deletion of personal information we have collected from you.
Right to Correct: You can request corrections to inaccurate personal information we maintain about you.

Right to Opt-Out: You may opt out of the sale or sharing of your personal information for purposes such as cross-context behavioral advertising.

Right to Non-Discrimination: You have the right to be free from discrimination for exercising any of these privacy rights.
To exercise the rights outlined above, you must submit a verified request to us using the contact information provided below and include the required details.
Telephone number: 888-884-5430
Email: info@carhauldirect.com
Request Verification Process
When submitting a verifiable request, you will need to provide specific information to confirm your identity. The details required may vary depending on the type of request, the nature and sensitivity of the personal information involved, and the potential risks of unauthorized access or deletion. In certain cases, we may also request a signed declaration affirming your identity.
For deletion requests, please note that we may reach out to confirm your intention to delete the information as part of the verification process.
You may appoint an authorized agent to submit a request on your behalf by providing a signed written authorization. This authorization must include your full legal name, the agent's full legal name, and clearly specify the permissions granted. Alternatively, you may provide a valid power of attorney in accordance with Probate Code sections 4000-4465. Please include the nature of your request in your email. Both the consumer’s and the agent’s identities must be independently verified for the request to proceed. Additionally, we may require the consumer to directly confirm with us that they authorized the agent to act on their behalf. If sufficient proof of authorization is not provided, the request may be denied.

Right to Opt Out of the Sale of Personal Information or Sharing for Cross-Context Behavioral Advertising

Car Haul Direct Inc. does not sell personal data to third parties in exchange for monetary compensation. However, certain data collection activities carried out by our third-party site analytics or digital advertising service providers may be considered a "sale" or "sharing" under the CPRA. For example, we use Google Analytics to better understand user interactions with our website. To opt out of the sale of personal information or sharing for cross-context behavioral advertising by Car Haul Direct Inc., please follow the steps outlined above.

To manage sharing through cookies set by third parties, which may qualify as "sales" or "sharing" under the CCPA and CPRA, click on the ‘Cookie Preferences’ link located in the footer of our website. Additionally, the Digital Advertising Alliance provides tools specifically for California residents to submit requests under the CCPA and CPRA to opt out of the sale of personal information by participating companies: https://www.privacyrights.info/.

Users Under the Age of 18
Car Haul Direct Inc. does not knowingly sell or share personal data of individuals under the age of 18.

Right to Limit the Use and Disclosure of Sensitive Personal Information
In accordance with the CPRA Regulations, businesses must provide consumers the right to limit the use and disclosure of sensitive personal information only when such data is collected or processed to infer characteristics about the consumer and does not meet statutory exceptions under CPRA §1798.121. Car Haul Direct Inc. does not use or disclose sensitive personal information for these purposes and/or our use falls within the statutory exceptions. Therefore, this right is not applicable at this time.

Data Retention
Car Haul Direct Inc. will retain all categories of personal data described above for as long as reasonably necessary to fulfill the purposes for which it was collected, enable you to exercise the choices and rights you requested, comply with our contractual obligations, enforce our policies, or as required by applicable laws or regulations.

Notice of Financial Incentive
Under California regulations, certain programs we offer that provide benefits to consumers may qualify as financial incentive programs. We may collect personal information from you in connection with these programs, such as contact information (name, email address, phone number) and certain commercial information (e.g., transaction history). This information is collected for various reasons, including administering the program, contacting you regarding your account (if applicable), providing program benefits, improving our services, and fulfilling your program-related requests.

To opt into these programs, you may need to provide specific information, register for an account, agree to the applicable program terms, or follow the instructions associated with the program. Please review the program's terms for additional details and requirements. Participation in our loyalty or similar programs is entirely voluntary, and you may withdraw at any time. To withdraw from a loyalty or other program, please email to info@carhauldirect.com.

If a program is considered a financial incentive because it involves the collection, deletion, sale, or retention of consumer personal information, the value of the incentive is reasonably related to the overall value derived from the personal information provided by participants, minus the costs and expenses incurred in providing the program.

Do Not Track
Do Not Track (DNT) is a privacy setting in your web browser that allows you to express a preference not to have certain information about your web browsing activities collected across websites, particularly when you haven’t interacted with the service on a specific page. As there is no universally accepted standard for responding to DNT signals from browsers, our Site does not currently take specific actions when it receives a Do Not Track request. For more details on DNT, including how to enable it, visit www.donottrack.us.

Other California Rights / Your California Privacy Rights
Car Haul Direct Inc. does not share personal information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we first provide you with an option to consent (opt-in) or decline (opt-out) such sharing.
If you are a California resident and have questions about our information-sharing practices with third parties for direct marketing purposes or about your right to exercise choice in this regard, please email your request to info@carhauldirect.com. Please include the statement “Your California Privacy Rights” in the subject line of your email. Be sure to include your full name, street address, city, state, and ZIP code. We are not responsible for requests that are improperly labeled, sent to the wrong address, or lack complete information.

Notice to International Users
Your Personal Data may be collected, transferred, and stored by us in the United States and by our affiliates in other countries where Car Haul Direct Inc. operates. As a result, your Personal Data may be processed outside the European Economic Area (EEA), including in countries that are not subject to an adequacy decision by the European Commission and may not provide the same level of data protection as the EEA. In such cases, we will ensure that any recipient of your Personal Data provides an adequate level of protection, such as by implementing standard contractual clauses for data transfers as approved by the European Commission (Art. 46 GDPR) or by obtaining your prior consent for such international data transfers.

EEA/UK/Switzerland Residents
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following information applies to you.

Data Subject Rights: Car Haul Direct Inc. is committed to safeguarding your rights concerning your Personal Data, in accordance with applicable data protection laws. Depending on the relevant legal framework, particularly if you are located in the EEA, UK, or Switzerland, your rights may include:
Access to Your Personal Data: You have the right to request access to the Personal Data we maintain about you, including details about its sources, purposes, and any sharing activities (right to access).
Correction of Inaccurate Data: You may request the correction of inaccurate Personal Data and ensure it is complete, considering the purposes for which it is processed (right to rectification).
Deletion of Personal Data: Subject to applicable data protection laws, you may request the deletion of your Personal Data (right to erasure; right to be forgotten). Please note, however, that we may have legal or other obligations requiring us to retain your data or delete it in a more limited manner.
Restriction of Processing: You may request limitations on our processing of your Personal Data if: You contest the accuracy of the data, You believe the processing is unlawful, We no longer require the data for our purposes, but you need it for legal claims, or You object to processing based on our legitimate interests (right to restriction of processing). Restrictions will be applied as permitted by law.
Data Portability: Where feasible, you have the right to request the transfer of your Personal Data to another entity (right to data portability).

Objection to Processing: You may object to our processing of your Personal Data when it is based on our legitimate interests (right to object). If we process your data for direct marketing purposes or share it with third parties for their direct marketing purposes, you can object at any time without providing specific reasons.

Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you. Currently, Car Haul Direct Inc. does not engage in Automated Decision-Making on our platforms.
Withdrawal of Consent: If our collection, processing, or sharing of your Personal Data is based on your consent, you have the right to withdraw that consent at any time (right to withdraw consent). This will not affect the lawfulness of any processing conducted before your consent was withdrawn.
If you wish to exercise any of the rights mentioned above, please contact us by email to info@carhauldirect.com or by call at 888-884-5430.

Verification Procedures: To protect everyone’s security, we need to verify your identity before providing access to any records containing your personal information. This may require you to supply verification details so we can confirm your identity by matching them with information we have previously collected. Additionally, we may validate your request through the email address or phone number provided in your inquiry. The information you provide will only be used for verification purposes. In some cases, we may be legally exempt from responding to your request in full or in part. If so, we will explain the reasons for this in our response.

Purposes and Legal Basis for Processing: As described above, we process personal information based on your interactions with the website, including: (1) to pursue our legitimate business purposes in managing the website and delivering our services, as detailed in the section "What do we do with Your Information" above; (2) with your consent; and (3) as necessary for our legitimate interests in operating the website, provided these interests do not override your fundamental data privacy rights and freedoms. For further details about how we share your personal information, refer to the section titled "Our Disclosure to Third Parties" above.

Data Transfers: The personal information we collect may be transferred, stored, and processed in the United States or other countries where our company, affiliates, or subcontractors operate. We ensure that any transfer of personal information to another country or international organization complies with the safeguards outlined in the GDPR.

Data Retention: We will retain your personal information only as long as needed to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Any information you update, modify, or delete may remain in our systems if legal obligations mandate its retention.
Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

Purpose
Car Haul Direct Inc. is committed to compliance with all applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, including those under the laws of the State of Ohio, the USA PATRIOT Act, and the Bank Secrecy Act. This policy aims to prevent money laundering, terrorist financing, and other financial crimes.

Key Measures
Compliance Officer: A designated officer oversees AML/KYC compliance.
Risk-Based Approach: Clients are assessed based on risk factors like location, transaction type, and client profile.
Client Identification: Verification of client identity through government-issued documents and adherence to the Customer Identification Program (CIP).
Enhanced Due Diligence (EDD): Extra scrutiny for high-risk clients, including politically exposed persons (PEPs) and those from high-risk jurisdictions.
Transaction Monitoring: Continuous monitoring of client activity to identify suspicious patterns.
Suspicious Activity Reporting (SAR): Reporting suspicious transactions to the Financial Crimes Enforcement Network (FinCEN).
Training and Recordkeeping: Regular employee training and maintaining client records for at least five years.
Prohibited Activities
The Company prohibits any involvement in money laundering, terrorist financing, or dealings with sanctioned individuals or entities.
Reporting and Review
All suspicious activities must be reported to the Compliance Officer. This policy is reviewed annually to ensure compliance with evolving regulations.
By implementing this policy, Car Haul Direct Inc. ensures ethical and transparent operations in line with legal requirements.

Refund Policy
At Car Haul Direct Inc, we are committed to transparency and integrity in all our operations, including our refund practices. The following outlines our refund policy, in compliance with the laws of the State of Ohio:

Eligibility for Refunds. Refund requests will only be considered under the following conditions:
The client has fulfilled all contractual obligations outlined in their agreement with Car Haul Direct Inc.
The request is made within the specified refund window outlined in the client’s agreement or applicable service terms.

Refund Request Process. To initiate a refund, clients must submit a formal written request to Car Haul Direct Inc at info@carhauldirect.com.

The request must include:
Full name and contact information.
Account details and transaction ID (if applicable).
A detailed explanation of the reason for the refund request.
Processing Time. Upon receiving a refund request, we will:
Acknowledge receipt of the request within 5 business days.
Review and evaluate the request within 15 business days.
Notify the client of the decision and, if approved, issue the refund within 30 business days of approval.
Non-Refundable Services. Certain services are non-refundable, including:
Fees already incurred for services rendered, as outlined in the client agreement.
Administrative or processing fees, unless prohibited by applicable law.
Any fees related to third-party service providers.

Exceptions. Refunds are not guaranteed and are subject to the discretion of Car Haul Direct Inc provided such discretion complies with the laws of the State of Ohio. Cases of fraud, violation of company policies, or misuse of services will not be eligible for a refund.
Compliance with Ohio Law. This Refund Policy is governed by the laws of the State of Ohio. Any disputes arising from refund matters will be resolved in accordance with Ohio state law and applicable federal regulations.

Should you have any questions regarding this Refund Policy, please contact us at info@carhauldirect.com or 888-884-5430.
Call and Video Communication Recording Policy
At Car Haul Direct Inc., we value transparency and your trust. To ensure high-quality service and compliance with Ohio state laws, we follow a structured policy for recording phone calls and video communications.

1. Purpose of Recording
2. We may record phone calls and video communications to:
3. Enhance service quality.
4. Train and develop our team.
5. Comply with applicable legal and regulatory requirements.
6.  
7. Notification
8. Before a recording begins, we will notify you through an automated message, written disclosure, or another legally required method. For marketing and/or automated use cases, explicit written consent is required before any recording takes place. If you do not provide consent, you may end the call or choose an alternative communication method.
9.  
10. Storage and Security
11. Recordings are securely stored in encrypted systems.
12. They are retained solely for the purposes outlined above.
13. Retention periods do not exceed 3 years unless extended by law.
14.  
15. Data Sharing
16. Your recordings will not be shared with third parties without your consent, except as required by Ohio or federal law.
17.  
18. Your Rights
19. You have the right to:
20. Request access to your recordings.
21. Request deletion of your recordings where permissible by law.
22. To exercise your rights or for more information, please contact us at info@carhauldirect.com or 888-884-5430.
23.  

We are committed to safeguarding your privacy while ensuring a seamless experience with Car Haul Direct Inc.

Client Agreement
We maintain a formal Client Agreement with all our clients and brokers in accordance with the legal requirements of the State of Ohio. This agreement outlines the terms and conditions governing our professional relationship, ensuring transparency, compliance, and mutual understanding. For detailed information, please review our Terms and Conditions, where the main conditions of Agreement are outlined.

Conflict of Interest Policy
At Car Haul Direct Inc., we are committed to maintaining the highest standards of integrity and professionalism. To ensure compliance with Ohio state law and uphold ethical business practices in our brokerage operations, we have implemented the following measures to prevent and address potential conflicts of interest:

Disclosure and Transparency: All employees, agents, and representatives of Car Haul Direct Inc. are required to disclose any personal or financial interests that may conflict with their professional responsibilities. Full transparency is maintained to ensure clients are aware of any relationships or affiliations that may influence our services.
Client-First Commitment: We prioritize our clients’ best interests above all else. Our recommendations and actions are guided solely by the goal of achieving the best outcomes for our clients, free from undue influence or bias.
Segregation of Duties: Key operational roles are segregated to mitigate potential conflicts of interest. For instance, individuals involved in advisory functions are distinct from those managing transactions or operational decisions.

Independent Oversight: Regular audits and reviews are conducted by independent parties to ensure compliance with applicable laws and the avoidance of conflicts of interest. This includes monitoring transactions and practices to identify and address any concerns proactively.
Prohibited Activities: Employees and agents are expressly prohibited from engaging in any activity that creates an actual or perceived conflict of interest, including but not limited to:
Accepting gifts, favors, or compensation that could improperly influence decision-making.
Using confidential client information for personal gain or the benefit of third parties.
Participating in transactions where a personal financial interest is present without prior disclosure and written approval.

Training and Education: Ongoing training is provided to all employees to ensure they understand their obligations under Ohio law and the importance of avoiding conflicts of interest. This includes awareness of potential risks and the proper procedures for disclosure.
Conflict Resolution Procedures: In the event a potential or actual conflict of interest arises, we follow a structured resolution process, which includes:
Immediate disclosure to the Compliance Officer.
Evaluation of the conflict by the Compliance Department.
Implementation of appropriate safeguards or removal of the conflict where possible.
Client Communication: We are committed to open and honest communication. Clients are promptly informed of any situation that could pose a conflict of interest, along with the measures taken to mitigate it.

Car Haul Direct Inc. adheres to these principles to foster trust, maintain compliance, and uphold the integrity of our brokerage services. For further inquiries about our Conflict of Interest Policy, please contact us at info@carhauldirect.com or 888-884-5430.

Legal Disclaimer
The information provided on this Site is for informational purposes only and does not constitute financial, investment, or legal advice. By accessing or using this Site, you acknowledge and agree to the following:
Licensing and Compliance: This brokerage operates in full compliance with the laws and regulations of the State of Ohio, including but not limited to licensing requirements as set forth by the Ohio Department of Commerce, Division of Real Estate and Professional Licensing. All agents are duly licensed and authorized to perform brokerage activities in Ohio.
Representation: Brokerage services are offered solely in accordance with the terms and conditions of agreements executed between this firm and its clients. Representation of buyers, sellers, tenants, or landlords is established only upon the execution of a formal agency agreement.
Accuracy of Information: While every effort is made to provide accurate and up-to-date information, this brokerage does not guarantee the completeness, accuracy, or reliability of information on this Site. Market data, property details, and financial projections are subject to change without notice.
Fair Housing Compliance: This brokerage is committed to upholding federal and Ohio fair housing laws. We do not discriminate based on race, color, religion, national origin, sex, disability, familial status, or any other protected class.

Privacy and Data Use: Any personal or financial information provided to this brokerage will be handled in compliance with Ohio state privacy laws and applicable federal regulations. Please refer to our Privacy Policy for additional details on data handling practices.

Risk Disclosure: Real estate transactions, including investments, involve risks. Prospective clients should perform their own due diligence or consult a licensed professional for advice tailored to their specific circumstances.

Jurisdiction: This Siteis operated in the State of Ohio and is governed by Ohio state laws. Any disputes arising from the use of this site or services provided by this brokerage shall be resolved in accordance with Ohio law.

For further information or clarification, please contact our legal department or refer to the Ohio Administrative Code Chapter 1301:5 for specific regulatory guidelines applicable to brokerage activities.
This disclaimer is subject to change without notice to comply with evolving state and federal regulations.

This policy is effective as of the date of publication on this Site and may be updated at the discretion of Car Haul Direct Inc.

To exercise your rights or for more information, please contact us at info@carhauldirect.com or 888-884-5430.

We are committed to safeguarding your privacy while ensuring a seamless experience with Car Haul Direct Inc.

1. INTRODUCTION
Car Haul Direct Inc. is a federally registered and licensed freight brokerage company. We operate in strict compliance with all applicable federal laws and regulations governing brokerage services, particularly those established by the Federal Motor Carrier Safety Administration (FMCSA). 

As an FMCSA-registered broker, Car Haul Direct Inc. ensures that all carriers within our network adhere to stringent compliance requirements, including proper licensing, insurance, and safety standards. This commitment not only reinforces our credibility in the freight brokerage industry but also guarantees that our clients receive reliable and efficient transportation services. By prioritizing legal compliance and operational excellence, Car Haul Direct Inc. aims to provide a trustworthy platform to meet your freight needs.

2. DEFINITIONS
“Car Haul Direct Inc.”, “we”, “us” or “our” means Car Haul Direct Inc., its affiliates and subsidiaries. Car Haul Direct Inc. is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third party Carriers and is duly licensed by the Department of Transportation (DOT), and is registered with the Federal Motor Carrier Safety Administration (FMCSA) and/or other government agencies as may be required by law. USDOT Number: 4321158, MC Number: 1685969. Car Haul Direct Inc. is not a Carrier.

“Carrier” means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation.

“Client” means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment.

“Vehicle” means any automobile or other motorized transport being shipped using our Services.
“Agreement” refers to these Terms and Conditions, including any additional policies, disclaimers, and written agreements between Car Haul Direct Inc. and Client or Carrier.

“Shipment” refers to the transportation of one or more Vehicles as arranged through Car Haul Direct Inc. in coordination with Carrier.

“Bill of Lading” means a document provided by Carrier to Client at delivery documenting the details of the shipment and its condition, pickup location, delivery location and other essential information and details regarding the shipment. Bill of Lading can serve as a receipt or a contract between Carrier and Client. 
“Pickup location” means the location where the shipment is picked up for transport.

“Delivery location” means the final location where the shipment is delivered.

“Force Majeure” means any unforeseeable event beyond the reasonable control of Car Haul Direct Inc., including but not limited to natural disasters, extreme weather conditions, acts of God, government actions, labor strikes, pandemics, or other disruptions that may affect the performance of services.

3. ACCEPTANCE OF TERMS
These Terms and Conditions constitute a legally binding agreement between Car Haul Direct Inc. (“Company,” “we,” “us,” or “our”) and users of this website (the "Site"), including you. By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”) without limitation or qualification. If you do not agree to these Terms, you must immediately discontinue use of the Site and our services.

Your continued use of the Site or our services constitutes your acceptance of these Terms, including any future modifications. We reserve the right to update, amend, or modify these Terms at any time at our sole discretion, with or without prior notice. Any changes will be effective immediately upon posting to the Site. It is your responsibility to regularly review this page to stay informed of any updates.
By using this Site, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are accessing this Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you violate these Terms or any applicable laws, we may suspend or terminate your access to the Site and our services without prior notice. We also reserve the right to refuse service to any individual or entity at our discretion.

4. USER CONTENT
The Site provides you with the opportunity to share or post content - such as reviews, comments, messages, social media posts, or other submissions (collectively, "User Content") - through various interactive features (the "Submission Features"). By submitting User Content, you agree to the following:

Representation and Warranties:
You represent and warrant that you are either the sole owner of the User Content or have all necessary rights, licenses, and permissions to submit and grant the rights set forth herein.
The User Content does not infringe upon or violate the intellectual property, privacy, or other rights of any third party, nor does it contain any unlawful, harmful, or otherwise objectionable material.

Grant of License:
By posting or otherwise submitting User Content through the Submission Features, you grant Car Haul Direct Inc. a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, distribute, publicly display, modify, and create derivative works of your User Content in any form or medium, whether now known or hereafter developed. This license includes the right to use your User Content for promotional and marketing purposes, both online and offline, without further notice or compensation.

Content Management:
Car Haul Direct Inc. reserves the right, in its sole discretion, to remove, modify, or refuse to display any User Content that violates these Terms & Conditions or that is deemed inappropriate, offensive, or otherwise objectionable, without prior notice.

Transmission and Storage:
You acknowledge that User Content may be stored and transmitted in electronic form and that, while we take reasonable steps to secure your submissions, the Internet is not a completely secure medium. You assume all risks associated with the transmission and storage of your User Content.

Third-Party Use:
Car Haul Direct Inc. is not responsible for any unauthorized use or misuse of your User Content by third parties. By submitting your User Content, you agree to release Car Haul Direct Inc. from any and all claims arising from such unauthorized use.

By using the Submission Features on our Site, you confirm that you understand and agree to the terms outlined in this User Content clause, as well as all other applicable provisions of our Terms & Conditions.

5. LINKS TO OTHER SITES
From time to time this Site may facilitate access by hypertext links to other worldwide websites not maintained by or related to Car Haul Direct Inc. These hypertext-linked sites are entirely independent of this Site and shall not in any manner be construed as implying any affiliation with or endorsement, representation or warranty by Car Haul Direct Inc. of such site or entity or its respective products, services, information, materials, opinions or links to other sites. Car Haul Direct Inc. does not review or monitor such websites and is not responsible or liable for the content or accuracy thereof. The reproduction and use of any content linked to is subject to the conditions that the respective website owners may impose, and is at your own risk. You are encouraged and advised to review the posted terms and conditions of all websites you visit. Accessing these links is done at your own risk.

6. WE DO NOT ENDORSE OR RECOMMEND PARTICULAR BUSINESS OR SERVICES
The information provided on this Site is for information and reference only. Car Haul Direct Inc. does not endorse or recommend any third party's facility, business or event identified on this Site or make any representations or warranties as to their reliability, financial condition or suitability for a particular purpose.

Users should exercise caution and perform their own due diligence before engaging with any external entities linked from our Site. The presence of such links does not imply any affiliation or endorsement by Car Haul Direct Inc. Furthermore, we cannot be held liable for any consequences arising from the use of third-party services or reliance on information obtained through these links.

It is advisable for users to review the applicable terms and conditions of any external site they choose to visit, as each entity may have its own policies that govern their services.

7. PRIVACY & DATA USAGE
At Car Haul Direct Inc., we are committed to protecting your privacy and ensuring the responsible use of your personal information. We collect and process data to provide our services, improve user experience, and comply with legal obligations. 

Data Collection and Purpose
We collect information directly from you when you interact with our website, services, or customer support. This may include personal details such as your name, contact information, and shipping or billing data. Additionally, we automatically collect technical information (e.g., IP addresses, browser types, and device identifiers) to improve the performance and security of our services.

Your information is collected and processed for various purposes, including:
Shipment Processing: Ensuring the efficient management, tracking, and delivery of your shipments.
Customer Communication: Keeping you informed about order statuses, appointment scheduling, and any updates related to your services.

Security Measures: Protecting our systems and your data from unauthorized access, fraud, and other security threats.

Compliance: Meeting legal and regulatory obligations, including those related to transportation and data protection.

Service Improvement: Analyzing usage trends to enhance our service quality, user experience, and overall platform functionality.

We do not sell your personal data but may share it with trusted service providers and regulatory authorities when necessary. You have the right to access, update, or delete your information and opt out of marketing communications at any time.

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to maintain high standards of data protection, no security system is infallible, and we cannot guarantee absolute security.

For full details on how we handle your data, please review our Privacy Policy at https://www.carhauldirect.com/privacy-policy.

8. TEXT MESSAGE TERMS AND CONDITIONS 
By opting into our text message service (SMS, MMS, or RCS messages from Car Haul Direct Inc.), from a web form or other medium, you agree to these Terms and Conditions and our Privacy Policy at https://www.carhauldirect.com/privacy-policy and consent to receive SMS, MMS, or RCS messages from Car Haul Direct Inc. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. The number of messages you receive may vary based on your interactions with us and the services you use. Standard message and data rates may apply. See Privacy Policy at https://www.carhauldirect.com/privacy-policy.

If you require assistance or additional information regarding our services, you can reply with the word "HELP." Upon receiving your request, we will provide you with further instructions or direct you to the appropriate support resources. 

If you are subscribed to SMS, MMS, or RCS messages from Car Haul Direct Inc., you can opt out by replying "STOP" to the designated short code. Upon receiving an opt-out request, service providers are required to process the request promptly. Typically, changes take effect within 24 hours of submission. However, users may receive a confirmation message indicating that their request has been successfully processed.

9. TRADEMARKS AND COPYRIGHT 
Trademarks: Car Haul Direct Inc. regards its trademarks as valuable assets, and it takes infringement of them seriously. All names, marks, brands, titles, slogans, logos, icons, graphics, trade dress or trade names, designs and other designations within this Site are registered and unregistered trademarks (or, as the case may be, Official Marks) of Car Haul Direct Inc. and other parties ("Trademarks") in the United States and other countries. Nothing contained on this Site should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Site without the written permission of Car Haul Direct Inc. or such party that may own the Trademark. Misuse of any Trademark, or any other content owned by Car Haul Direct Inc. and displayed on this Site is strictly prohibited.

Copyright: All contents of this Site, including information in all forms, text, logos, graphics, images, software, icons and other elements, are the exclusive property of Car Haul Direct Inc. or, as applicable, its suppliers and partners, and are protected under the copyright laws of the United States and other countries. All rights are reserved. For greater certainty, this Site and the content thereof may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified or distributed in any way, in whole or in part, without the express prior written consent of Car Haul Direct Inc. The information on this Site shall only be copied for personal, non-commercial use (and only provided you do not modify it or alter or remove any marks, disclaimers or copyright or trademark notices) and may not be copied, reproduced or distributed in any form or by any means whether electronic, mechanical, printed, photocopied, recorded or otherwise, for any other purpose in whole or in part without the prior written permission of Car Haul Direct Inc. Any infringement of Company’s rights will result in appropriate legal action.

10. TERMS & CONDITIONS OF CLIENT SERVICES 
The relationship between Car Haul Direct Inc. ("Broker") and the Client is governed by these Terms and Conditions of Client Services, along with any additional terms and conditions provided in writing by the Broker and accepted by the Client (collectively referred to as the "Agreement"). The Agreement outlines the warranties and representations of both parties with respect to freight transportation.

Broker Warranties and Representations:

Arrange transportation services by engaging Carrier to fulfill Client's requirements;

Communicate all instructions, updates, notifications, and relevant information clearly and promptly to Carrier;
Assist Client in addressing any complaints related to transportation, including delays, cleanliness, minor damages, or other issues by actively interacting with the Carrier to secure compensation or resolve problems. However, Broker’s role is limited to acting as an agent, and final responsibility for such issues lies with the Carrier;
Ensure that all Carriers engaged are properly reputable, properly licensed, insured. 

Broker is responsible for informing Carrier of any specific requirements for transportation, including handling instructions, special equipment needs, or unique delivery conditions.

Broker will vet Carrier to ensure they meet all legal and insurance requirements and possess a satisfactory safety record.

Broker shall assist Client in addressing complaints related to transportation services, such as delays, cleanliness of vehicles, or minor damages. The assistance provided by Broker shall be strictly administrative in nature. Broker will act as an agent for Client by facilitating communication with the Carrier to secure compensation, repairs, or other resolutions for minor issues. However, Broker is not responsible for enforcing or guaranteeing the resolution of such complaints, as the ultimate responsibility lies with the Carrier.

Broker’s role is limited to facilitation, and final responsibility for matters related to transportation lies with the Carrier.

Broker shall maintain compliance with all applicable federal, state, and local laws, including FMCSA requirements.
Broker shall implement reasonable measures to protect Client's data from unauthorized access but shall not be liable for breaches caused by Carrier.

Broker shall notify Client promptly of any accidents, delays, or issues impacting the transportation service as soon as they are made aware of such events.

Broker reserves the right to refuse any shipment request if it deems the transportation terms, goods, or Carrier arrangements unsuitable, unsafe, or non-compliant with legal or regulatory standards.
Client Warranties and Representations:

Appoint an authorized representative to be present during pickup and delivery. The representative must inspect the vehicle or goods, especially at the delivery stage, for any visible damage. Any such damages must be documented and reported immediately to Broker. 

Client or their authorized representative must review and sign the Bill of Lading upon receipt of the goods, noting any damages or discrepancies

Ensure payment is made as per agreed terms in the invoice issued by Broker.
Accept that failure to designate an authorized representative or to inspect the goods will waive any claims for damages or defects that could have been identified at delivery
Client is responsible for providing accurate, complete, and truthful information regarding all shipments, including but not limited to pickup and delivery details, descriptions of goods, and any documentation such as permits, invoices, and declarations, required for the transportation process.

Client shall ensure that all data and documents submitted are correct and comply with applicable legal and regulatory standards.

Client must notify Broker promptly of any changes to shipment details, such as revised pickup or delivery dates, changes in goods, or special handling requirements.

Client agrees that any additional cargo, including but not limited to boxes, personal items, or other goods not explicitly listed in the original shipment documentation, must be disclosed to the Broker in advance. Such cargo may only be included in the shipment after obtaining written approval from the Broker. Broker reserves the right to refuse any additional cargo or adjust the terms and cost of transportation accordingly. The Client shall not negotiate directly with the Carrier regarding additional cargo without prior consultation and approval from the Broker.

In case when the subject of transportation is an electric vehicle, the Client is obligated to:
At the time of pickup, ensure and confirm that the vehicle is fully charged, or, if it is not fully charged, document and provide the exact charge level (percentage) in writing to the Broker before transportation begins. This information must be recorded in the Bill of Lading or another mutually agreed-upon document.

Provide the Broker with the charging pin and any other necessary accessories required to charge the vehicle during transportation, if applicable, before the transportation commences. Failure to provide such accessories may result in delays or additional costs, which the Client agrees to bear.

Acknowledge that the Broker and Carrier are not liable for any delays, damages, or additional costs resulting from insufficient charge levels or the absence of a charging pin.

Client shall pay for services as per the agreed terms in the invoice issued by Broker. Payment must be made in the agreed method (e.g., immediate or deferred payment) and within the stipulated time frame.

Client agrees to cooperate in good faith with Broker during any dispute resolution process with Carriers, including providing necessary documentation and timely responses.

While Broker facilitates claims, Client acknowledges that final responsibility for damages, losses, or delays rests with the Carrier.

For serious issues such as loss of cargo, Client must file claims directly with the Carrier, with Broker assisting as necessary.

Client has the right to expect timely, professional, and efficient brokerage services in arranging transportation.

Client has the right to receive timely updates, notifications, and all relevant information regarding the status of shipments.

Client has the right to inspect the goods or vehicles at pickup and delivery for damages or discrepancies.

Client has the right to expect that all assigned Carriers are properly licensed, insured, and compliant with applicable regulations.

Client has the right to participate in mediation and arbitration to resolve disputes, including those related to payments, damages, or service quality.

Client has the right to receive copies of the Dispatch Sheet, Rate Confirmation, and Bill of Lading for each shipment to verify the agreed terms and conditions.

Client is solely responsible for providing accurate, complete, and truthful information regarding all shipments, including but not limited to pickup and delivery details, descriptions of goods, and required documentation such as permits, invoices, and declarations. If Broker receives inaccurate or incomplete information from Client and subsequently relays it to the Carrier, Broker shall transfer all related issues or disputes to be resolved directly between Client and the Carrier. Broker shall not be held liable for any delays, additional costs, damages, or other issues arising from such inaccuracies. Broker’s role in such cases is limited to administrative facilitation, and the Client assumes full responsibility for addressing and resolving the matter with the Carrier.

Client acknowledges and explicitly consent that the Broker shall not be responsible for conducting any special checks, inspections, or audits in relation to the contents of shipments or the Carrier's drivers or other affiliated persons. In the event that a driver or other affiliated person of the Carrier is found to be in possession of illicit substances, drugs, weapons, or any other prohibited items while performing services under the Agreement, the Carrier shall be solely responsible for addressing all legal, regulatory, and safety issues arising therefrom. 

Limited Broker’s liability
Broker acts solely as an intermediary between Client and Carrier. Broker does not assume the responsibilities of a Carrier and is not liable for the actions, omissions, or negligence of the Carrier.

Broker shall assist the Client in filing claims with the Carrier for damages, loss, or delays by facilitating communication and providing required documentation.

Broker’s assistance does not guarantee compensation or resolution, and Broker is not financially liable for the outcome of such claims.

Broker is not liable for any of the following: 
Consequential, special, or indirect damages, such as lost profits or business interruptions caused by Carrier delays or failures.

Damages resulting from mishandling, negligence, or breach of duty by the Carrier.

Unauthorized deviations or non-compliance by the Carrier in fulfilling the agreed terms of transportation.
Conducting any special inspections, checks or audits in relation to the contents of shipments or the Carrier's drivers or other affiliated persons.

Broker shall be held liable only in cases where direct negligence or intentional misconduct by the Broker has caused damages to the Client.

Broker’s role is limited to ensuring that Carriers are licensed, insured, and vetted for compliance with applicable laws. 

Client agrees to indemnify and hold Broker harmless from any claims, damages, or liabilities arising from: inaccuracies in shipment information provided by the Client; Client’s failure to adhere to the terms of the Agreement.

Broker’s liability, if any, is limited to the fees paid by the Client for the specific shipment in question, and only in cases where Broker’s direct negligence can be proven.

Payment
1. Broker shall provide transportation brokerage services to Client in accordance with the terms of the Agreement. Payment for such services shall be made based on an invoice issued by Broker under the conditions specified in the Dispatch Sheet. Client agrees to remit payment in full within the timeframe specified on the invoice, using the payment method designated by Broker. 

2. The invoice is issued by Broker either in accordance with the terms of the platform through which Broker operates or, if no such platform is used, at the time the Bill of Lading is signed by both Parties. Invoices may be issued under the following conditions:

Cash on Pickup (COP): The invoice is issued when the shipment is picked up, and payment must be made in full before transportation begins.

Cash on Delivery (COD): The invoice is issued upon delivery, and payment must be made immediately upon receipt of the shipment.

Deferred Payment: If agreed upon in writing, Client may be granted deferred payment terms, with payment due within the timeframe specified on the invoice. 

3. In cases of deferred payment, Client agrees to pay the full invoice amount within the payment period stipulated in the invoice. Interest shall accrue on any overdue amount at the rate of one percent (1%) per month, starting thirty (30) days after the invoice date.

11. TERMS & CONDITIONS OF CARRIER SERVICES
The agreement between Car Haul Direct Inc. ("Broker") and the enrolled carrier ("Carrier") consists of: (i) these Terms and Conditions of Carrier Services and (ii) any additional terms and conditions provided by Broker in writing and signed by Carrier (collectively, the "Agreement"). The Agreement outlines the warranties and representations of both parties with respect to freight transportation.

Broker Warranties and Representations:
Broker is licensed to arrange for the transportation of vehicles/goods but does not transport vehicles/goods and that it will maintain such authority as required by all applicable federal and Ohio state laws and regulations throughout the course of the Agreement. 

Broker agrees to pay Carrier for its transportation services in a timely manner. 

Broker shall ensure that all terms of payment are communicated clearly to Carrier prior to the commencement of services. Broker shall provide details of the payment process, including acceptable methods of submission for required documents and any conditions that may impact payment timelines
Broker shall provide Carrier with all necessary and accurate information about the vehicles/goods to be transported, including but not limited to: (i) Weight, dimensions, and nature of the freight; (ii) pickup and delivery locations, including any accessorial requirements; (iii) timelines and instructions for pickup and delivery; (iv) any special instructions or handling requirements for the vehicles/goods.

Broker shall provide a sample of the Bill of Landing and samples of photographic evidence.

Broker shall to inform Carrier in advance of any special requirements related to the vehicle/goods, including but not limited to:(i) the need for specific equipment or permits; (ii) any restrictions or compliance measures necessary for handling the freight; (iii) potential risks or considerations associated with the shipment.

Broker agrees to maintain the confidentiality of Carrier’s commercial and operational information, as well as any sensitive or proprietary information related to Carrier’s customers or business practices. Broker shall not disclose such information to any third party without prior written consent from Carrier, except as required by law or necessary for the execution of the Agreement.

Broker undertakes to make Carrier available for prompt interaction with the carrier and to provide answers to the Carrier's inquiries within 24 hours.

Broker agrees to notify Carrier of any changes in route, vehicle/goods conditions or delivery times at least 24 hours before they take effect, if possible.

Broker undertakes to provide Carrier with all necessary information and documents to settle claims from clients.
Broker undertakes not to transfer his obligations arising from the contract to third parties without the prior written consent of the carrier.

Broker agrees not to disclose Carrier's information to third parties without its prior written consent, except as required by law.

Carrier Warranties and Representations:
Carrier shall Maintain and submit accurate proof of delivery, bills of lading, and condition reports for each shipment.
Carrier shall notify Broker immediately of any changes in regulatory compliance, documentation, insurance, licensing standing, or operational capacity.
Carrier will comply with, and shall provide its transportation and related services in accordance with, all federal, state and local Ohio state laws, statutes, regulations, rules, and ordinances including, without limitation: 
security regulations; 
owner/operator lease regulations;
loading and securement of freight regulations; 
implementation and maintenance of driver safety regulations including, but not limited to, hiring, controlled substances and alcohol testing, and hours of service regulations. 

Carrier shall remain duly licensed and authorized by the F.M.C.S.A. and to provide interstate transportation services, and warrants that it will maintain all necessary federal, state, county and city permits and licenses required in connection with the performance of the transportation services supplied hereunder. 
Carrier represents that Carrier does not have a F.M.C.S.A. “Unsatisfactory” or “Conditional” safety rating, or an unfit safety rating issued by any regulatory authority with jurisdiction over Carrier’s operations. Carrier shall immediately notify Broker in writing and by phone if Carrier’s safety rating changes or is revoked, suspended or rendered inactive for any reason.

Carrier shall ensure it is advised of all necessary instructions, through Broker or its client, of the nature of the commodity for transport, and any special handling instructions, if not otherwise stated within the Load Confirmation or in an email, certified mail, or a secure online portal. To the extent that Carrier receives any contradictory or confusing information or instructions regarding any shipment from whatever source, Carrier must resolve any contradictory or confusing instructions prior to accepting tender of the shipment for transport. Failure to resolve any issue with the instructions prior to transport shall bar Carrier from using the contradictory or confusing instructions as a defense.

The Carrier acknowledges and agrees that it is solely responsible for the content of all shipments and for ensuring that all personnel involved in the transportation services, including drivers and any other affiliates or agents of the Carrier, comply with all applicable laws and regulations. The Carrier represents and warrants that neither the shipments arranged by the Broker nor any personnel (including drivers and other affiliates) will be in possession of any illicit substances, drugs, weapons, contraband, or any other items prohibited by applicable law or regulation. In the event that any driver or any other affiliate of the Carrier is found to be in possession of illicit substances, drugs, weapons, or any other prohibited items while performing services under this Agreement, the Carrier shall be solely responsible for addressing all legal, regulatory, and safety issues arising therefrom. The Carrier further agrees to indemnify, defend, and hold harmless the Broker, its affiliates, and its representatives from and against any and all claims, losses, damages, liabilities, penalties, or expenses arising out of or in connection with such possession.

Carrier’s Equipment and Drivers

Drivers. Carrier represents and warrants that Carrier will only utilize drivers that are fully trained, experienced, and qualified under Applicable Law to properly, safely, and expeditiously transport freight. Carrier further agrees that it will maintain adequate internal procedures to evaluate its drivers through pre-employment screenings, drug and alcohol testing, and any other official resources related to driver fitness, and ensure that Carrier’s drivers are otherwise qualified under the F.M.C.S.A. 's regulations throughout the term of the Agreement. 

Equipment. Carrier represents and warrants that at all times during the term of the Agreement, the equipment used by Carrier to transport freight shall meet all safety and equipment standards of the F.M.C.S.A. and of any other federal, state or local authority having jurisdiction over Carrier’s operations and equipment. Carrier represents and warrants that Carrier’s equipment is in all respects roadworthy, in a safe and sound condition, and free from defect (latent or otherwise). Carrier represents and further warrants that Carrier’s equipment will be continually maintained by Carrier, at Carrier’s sole expense, in such manner so that the equipment will completely satisfy all safety and equipment standards of the F.M.C.S.A., Applicable Law, and any specifications within the shipper’s instructions provided to Carrier by Broker. All Carrier equipment shall be completely sanitary, clean, odor free, dry, leak proof, free of any infestation or contamination, or suitable for the particular commodity being transported and which will not cause the vehicles/goods, in whole or in part, to be exposed to the threat of adulteration or contamination at any point in time. Carrier shall not use any equipment on Broker’s behalf that was used to transport refuse, garbage, trash or solid or liquid waste, whether hazardous or non-hazardous. Carrier shall assume and pay all costs and expenses incident to the transportation of commodities and goods tendered under the Agreement. 

Insurance
Broker reserves the right to require that Carrier, at its own expense, maintain and provide evidence of the following insurance throughout the term of the Agreement. Such insurance must be procured from insurers with a minimum A.M. Best rating of "A-":
Business Auto/Trucker’s Liability Insurance: Coverage for all owned, hired, and non-owned vehicles used in Carrier’s operations, with a minimum limit of $1,000,000.

Commercial General Liability Insurance: Coverage for transportation operations and related activities, with a minimum limit of $1,000,000 per occurrence.

Motor Truck Cargo Liability (“On Hook”) Insurance: Coverage per shipment with limits based on the size of the vehicles used, adequate to cover the total value of the cargo. Broker may require higher limits for specific shipments.

Workers’ Compensation Insurance (or equivalent): Coverage in accordance with the statutory requirements of the states in which Carrier operates.

Broker and its applicable clients shall be named as loss payee on the Cargo Insurance and as additional insured on the Business Auto/Trucker’s Liability and Commercial General Liability policies. All policies must be primary and provide no subrogation rights against Broker or its clients.

Payment
1. Carrier shall submit an invoice to Broker as the agent for its client(s) to process payment. To ensure payment, Carrier’s invoice must include all shipping documents required by Broker, including, but not limited to: 
a clean delivery receipt and/or a copy of the Bill of Lading, a condition report signed by the consignee without any damage or exception notations. Broker does not make any advances. Payment terms will be no more than 40 calendar days from the receipt of necessary supporting documentation, barring any disputes or discrepancies. Carrier agrees that Broker is the sole party responsible for payment of Carrier’s invoices. Under no circumstances will Carrier seek payment from any client(s), shipper(s), consignee(s), or any other party.

In the event that Carrier submits an incomplete or incorrect set of required documents, Broker shall notify Carrier of the deficiencies within 5 calendar days of receipt. The payment terms outlined in this Agreement shall be suspended until such time as Carrier provides the corrected or missing documents necessary to process payment. Once the complete and accurate documentation is received, the payment timeline shall resume in accordance with the original terms of this Agreement. Carrier shall promptly address and resolve any deficiencies upon notification to avoid unnecessary delays in payment.

2. Carrier shall submit its invoices to Broker during the period negotiated on the dispatch sheet, but in no case to exceed 40 calendar days after the delivery date. If Carrier fails to submit the invoices with the required documentation within these 40 calendar days, all charges will be deemed waived and time-barred. Broker will not be responsible for any payment to Carrier if the invoice and required documentation are not submitted within the stated time frame. Carrier acknowledges that its name must be clearly stated as the carrier of record on the delivery receipt or Bill of Lading. Failure to do so may delay payment until Carrier resolves the discrepancy to its satisfaction.

3. Broker agrees to pay Carrier for its transportation services in a timely manner. Payment shall be made within 40 calendar days from the date Broker receives all necessary and accurate documentation, including but not limited to the signed Bill of Lading, proof of delivery, and any other supporting documents required under this Agreement, unless otherwise the time period defined in the dispatch sheet. 

4. All payments to Carrier will be made in USD via ACH transfer. Any alternative method of payment may only be used if explicitly agreed upon in writing by both Parties prior to the payment being processed. Broker shall notify Carrier within two (2) calendar days of initiating payment, including confirmation of the date, amount, and method of transfer.

5. In the event that Carrier is unable to provide the required documents within the specified time frame, Carrier shall notify Broker of the delay and submit the necessary documents within 10 calendar days of resolving the issue causing the delay.

The Terms & Conditions outlined on this Site are provided for general informational purposes only. They do not constitute a legally binding agreement. All services provided by Car Haul Direct Inc. are subject to individually negotiated contracts, which will be signed separately with clients and carriers. In case of any discrepancies, the terms of the signed agreement shall prevail.

12. CONTACT US
For any questions or concerns regarding these Terms and Conditions, we encourage you to reach out to Car Haul Direct Inc. directly. Your understanding of these Terms is essential for a successful experience with our services. Please contact us at the following email address for assistanceinfo@carhauldirect.com