1. INTRODUCTION
Car Haul Direct Inc. is a federally registered and licensed freight brokerage company. We operate in strict compliance with all applicable federal laws and regulations governing brokerage services, particularly those established by the Federal Motor Carrier Safety Administration (FMCSA). 
 

As an FMCSA-registered broker, Car Haul Direct Inc. ensures that all carriers within our network adhere to stringent compliance requirements, including proper licensing, insurance, and safety standards. This commitment not only reinforces our credibility in the freight brokerage industry but also guarantees that our clients receive reliable and efficient transportation services. By prioritizing legal compliance and operational excellence, Car Haul Direct Inc. aims to provide a trustworthy platform to meet your freight needs.
 

2. DEFINITIONS
“Car Haul Direct Inc.”, “we”, “us” or “our” means Car Haul Direct Inc., its affiliates and subsidiaries. Car Haul Direct Inc. is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third party Carriers and is duly licensed by the Department of Transportation (DOT), and is registered with the Federal Motor Carrier Safety Administration (FMCSA) and/or other government agencies as may be required by law. USDOT Number: 4321158, MC Number: 1685969. Car Haul Direct Inc. is not a Carrier.
 

“Carrier” means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation.
 

“Client” means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment.
 

“Vehicle” means any automobile or other motorized transport being shipped using our Services.

“Agreement” refers to these Terms and Conditions, including any additional policies, disclaimers, and written agreements between Car Haul Direct Inc. and Client or Carrier.
 

“Shipment” refers to the transportation of one or more Vehicles as arranged through Car Haul Direct Inc. in coordination with Carrier.
 

“Bill of Lading” means a document provided by Carrier to Client at delivery documenting the details of the shipment and its condition, pickup location, delivery location and other essential information and details regarding the shipment. Bill of Lading can serve as a receipt or a contract between Carrier and Client. 

“Pickup location” means the location where the shipment is picked up for transport.

“Delivery location” means the final location where the shipment is delivered.

“Force Majeure” means any unforeseeable event beyond the reasonable control of Car Haul Direct Inc., including but not limited to natural disasters, extreme weather conditions, acts of God, government actions, labor strikes, pandemics, or other disruptions that may affect the performance of services.
 

3. ACCEPTANCE OF TERMS
These Terms and Conditions constitute a legally binding agreement between Car Haul Direct Inc. (“Company,” “we,” “us,” or “our”) and users of this website (the "Site"), including you. By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions  (“Terms”) without limitation or qualification. If you do not agree to these Terms, you must immediately discontinue use of the Site and our services.
 

Your continued use of the Site or our services constitutes your acceptance of these Terms, including any future modifications. We reserve the right to update, amend, or modify these Terms at any time at our sole discretion, with or without prior notice. Any changes will be effective immediately upon posting to the Site. It is your responsibility to regularly review this page to stay informed of any updates.

By using this Site, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are accessing this Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
 

If you violate these Terms or any applicable laws, we may suspend or terminate your access to the Site and our services without prior notice. We also reserve the right to refuse service to any individual or entity at our discretion.
 

4. USER CONTENT
The Site provides you with the opportunity to share or post content - such as reviews, comments, messages, social media posts, or other submissions (collectively, "User Content") - through various interactive features (the "Submission Features"). By submitting User Content, you agree to the following:
 

Representation and Warranties:
You represent and warrant that you are either the sole owner of the User Content or have all necessary rights, licenses, and permissions to submit and grant the rights set forth herein.
The User Content does not infringe upon or violate the intellectual property, privacy, or other rights of any third party, nor does it contain any unlawful, harmful, or otherwise objectionable material.
 

Grant of License:
By posting or otherwise submitting User Content through the Submission Features, you grant Car Haul Direct Inc. a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, distribute, publicly display, modify, and create derivative works of your User Content in any form or medium, whether now known or hereafter developed. This license includes the right to use your User Content for promotional and marketing purposes, both online and offline, without further notice or compensation.
 

Content Management:
Car Haul Direct Inc. reserves the right, in its sole discretion, to remove, modify, or refuse to display any User Content that violates these Terms & Conditions or that is deemed inappropriate, offensive, or otherwise objectionable, without prior notice.
 

Transmission and Storage:
You acknowledge that User Content may be stored and transmitted in electronic form and that, while we take reasonable steps to secure your submissions, the Internet is not a completely secure medium. You assume all risks associated with the transmission and storage of your User Content.
 

Third-Party Use:
Car Haul Direct Inc. is not responsible for any unauthorized use or misuse of your User Content by third parties. By submitting your User Content, you agree to release Car Haul Direct Inc. from any and all claims arising from such unauthorized use.
 

By using the Submission Features on our Site, you confirm that you understand and agree to the terms outlined in this User Content clause, as well as all other applicable provisions of our Terms & Conditions.
 

5. LINKS TO OTHER SITES
From time to time this Site may facilitate access by hypertext links to other worldwide websites not maintained by or related to Car Haul Direct Inc. These hypertext-linked sites are entirely independent of this Site and shall not in any manner be construed as implying any affiliation with or endorsement, representation or warranty by Car Haul Direct Inc. of such site or entity or its respective products, services, information, materials, opinions or links to other sites. Car Haul Direct Inc. does not review or monitor such websites and is not responsible or liable for the content or accuracy thereof. The reproduction and use of any content linked to is subject to the conditions that the respective website owners may impose, and is at your own risk. You are encouraged and advised to review the posted terms and conditions of all websites you visit. Accessing these links is done at your own risk.
 

6. WE DO NOT ENDORSE OR RECOMMEND PARTICULAR BUSINESS OR SERVICES
The information provided on this Site is for information and reference only. Car Haul Direct Inc. does not endorse or recommend any third party's facility, business or event identified on this Site or make any representations or warranties as to their reliability, financial condition or suitability for a particular purpose.
 

Users should exercise caution and perform their own due diligence before engaging with any external entities linked from our Site. The presence of such links does not imply any affiliation or endorsement by Car Haul Direct Inc. Furthermore, we cannot be held liable for any consequences arising from the use of third-party services or reliance on information obtained through these links.
 

It is advisable for users to review the applicable terms and conditions of any external site they choose to visit, as each entity may have its own policies that govern their services.
 

7. PRIVACY & DATA USAGE
At Car Haul Direct Inc., we are committed to protecting your privacy and ensuring the responsible use of your personal information. We collect and process data to provide our services, improve user experience, and comply with legal obligations. 
 

Data Collection and Purpose
We collect information directly from you when you interact with our website, services, or customer support. This may include personal details such as your name, contact information, and shipping or billing data. Additionally, we automatically collect technical information (e.g., IP addresses, browser types, and device identifiers) to improve the performance and security of our services.

Your information is collected and processed for various purposes, including:
Shipment Processing: Ensuring the efficient management, tracking, and delivery of your shipments.
Customer Communication: Keeping you informed about order statuses, appointment scheduling, and any updates related to your services.

Security Measures: Protecting our systems and your data from unauthorized access, fraud, and other security threats.

Compliance: Meeting legal and regulatory obligations, including those related to transportation and data protection.

Service Improvement: Analyzing usage trends to enhance our service quality, user experience, and overall platform functionality.
 

We do not sell your personal data but may share it with trusted service providers and regulatory authorities when necessary. You have the right to access, update, or delete your information and opt out of marketing communications at any time.
 

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to maintain high standards of data protection, no security system is infallible, and we cannot guarantee absolute security.
 

For full details on how we handle your data, please review our Privacy Policy at https://www.carhauldirect.com/privacy-policy.
 

8. TEXT MESSAGE TERMS AND CONDITIONS 
By opting into our text message service (SMS, MMS, or RCS messages from Car Haul Direct Inc.), from a web form or other medium, you agree to these Terms and Conditions and our Privacy Policy at https://www.carhauldirect.com/privacy-policy and consent to receive SMS, MMS, or RCS messages from Car Haul Direct Inc. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. The number of messages you receive may vary based on your interactions with us and the services you use. Standard message and data rates may apply. See Privacy Policy at https://www.carhauldirect.com/privacy-policy.
 

If you require assistance or additional information regarding our services, you can reply with the word "HELP." Upon receiving your request, we will provide you with further instructions or direct you to the appropriate support resources. 
 

If you are subscribed to SMS, MMS, or RCS messages from Car Haul Direct Inc., you can opt out by replying "STOP" to the designated short code. Upon receiving an opt-out request, service providers are required to process the request promptly. Typically, changes take effect within 24 hours of submission. However, users may receive a confirmation message indicating that their request has been successfully processed.
 

9. TRADEMARKS AND COPYRIGHT 
Trademarks: Car Haul Direct Inc. regards its trademarks as valuable assets, and it takes infringement of them seriously. All names, marks, brands, titles, slogans, logos, icons, graphics, trade dress or trade names, designs and other designations within this Site are registered and unregistered trademarks (or, as the case may be, Official Marks) of Car Haul Direct Inc. and other parties ("Trademarks") in the United States and other countries. Nothing contained on this Site should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Site without the written permission of Car Haul Direct Inc. or such party that may own the Trademark. Misuse of any Trademark, or any other content owned by Car Haul Direct Inc. and displayed on this Site is strictly prohibited.
 

Copyright: All contents of this Site, including information in all forms, text, logos, graphics, images, software, icons and other elements, are the exclusive property of Car Haul Direct Inc. or, as applicable, its suppliers and partners, and are protected under the copyright laws of the United States and other countries. All rights are reserved. For greater certainty, this Site and the content thereof may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified or distributed in any way, in whole or in part, without the express prior written consent of Car Haul Direct Inc. The information on this Site shall only be copied for personal, non-commercial use (and only provided you do not modify it or alter or remove any marks, disclaimers or copyright or trademark notices) and may not be copied, reproduced or distributed in any form or by any means whether electronic, mechanical, printed, photocopied, recorded or otherwise, for any other purpose in whole or in part without the prior written permission of Car Haul Direct Inc. Any infringement of Company’s rights will result in appropriate legal action.
 

10. TERMS & CONDITIONS OF CLIENT SERVICES 
The relationship between Car Haul Direct Inc. ("Broker") and the Client is governed by these Terms and Conditions of Client Services, along with any additional terms and conditions provided in writing by the Broker and accepted by the Client (collectively referred to as the "Agreement"). The Agreement outlines the warranties and representations of both parties with respect to freight transportation.
 

Broker Warranties and Representations:

Arrange transportation services by engaging Carrier to fulfill Client's requirements;

Communicate all instructions, updates, notifications, and relevant information clearly and promptly to Carrier;
Assist Client in addressing any complaints related to transportation, including delays, cleanliness, minor damages, or other issues by actively interacting with the Carrier to secure compensation or resolve problems. However, Broker’s role is limited to acting as an agent, and final responsibility for such issues lies with the Carrier;
Ensure that all Carriers engaged are properly reputable, properly licensed, insured. 

Broker is responsible for informing Carrier of any specific requirements for transportation, including handling instructions, special equipment needs, or unique delivery conditions.

Broker will vet Carrier to ensure they meet all legal and insurance requirements and possess a satisfactory safety record.

Broker shall assist Client in addressing complaints related to transportation services, such as delays, cleanliness of vehicles, or minor damages. The assistance provided by Broker shall be strictly administrative in nature. Broker will act as an agent for Client by facilitating communication with the Carrier to secure compensation, repairs, or other resolutions for minor issues. However, Broker is not responsible for enforcing or guaranteeing the resolution of such complaints, as the ultimate responsibility lies with the Carrier.

Broker’s role is limited to facilitation, and final responsibility for matters related to transportation lies with the Carrier.

Broker shall maintain compliance with all applicable federal, state, and local laws, including FMCSA requirements.
Broker shall implement reasonable measures to protect Client's data from unauthorized access but shall not be liable for breaches caused by Carrier.

Broker shall notify Client promptly of any accidents, delays, or issues impacting the transportation service as soon as they are made aware of such events.

Broker reserves the right to refuse any shipment request if it deems the transportation terms, goods, or Carrier arrangements unsuitable, unsafe, or non-compliant with legal or regulatory standards.

Client Warranties and Representations:

Appoint an authorized representative to be present during pickup and delivery. The representative must inspect the vehicle or goods, especially at the delivery stage, for any visible damage. Any such damages must be documented and reported immediately to Broker. 

Client or their authorized representative must review and sign the Bill of Lading upon receipt of the goods, noting any damages or discrepancies

Ensure payment is made as per agreed terms in the invoice issued by Broker.
Accept that failure to designate an authorized representative or to inspect the goods will waive any claims for damages or defects that could have been identified at delivery
Client is responsible for providing accurate, complete, and truthful information regarding all shipments, including but not limited to pickup and delivery details, descriptions of goods, and any documentation such as permits, invoices, and declarations, required for the transportation process.

Client shall ensure that all data and documents submitted are correct and comply with applicable legal and regulatory standards.

Client must notify Broker promptly of any changes to shipment details, such as revised pickup or delivery dates, changes in goods, or special handling requirements.

Client agrees that any additional cargo, including but not limited to boxes, personal items, or other goods not explicitly listed in the original shipment documentation, must be disclosed to the Broker in advance. Such cargo may only be included in the shipment after obtaining written approval from the Broker. Broker reserves the right to refuse any additional cargo or adjust the terms and cost of transportation accordingly. The Client shall not negotiate directly with the Carrier regarding additional cargo without prior consultation and approval from the Broker.

In case when the subject of transportation is an electric vehicle, the Client is obligated to:
At the time of pickup, ensure and confirm that the vehicle is fully charged, or, if it is not fully charged, document and provide the exact charge level (percentage) in writing to the Broker before transportation begins. This information must be recorded in the Bill of Lading or another mutually agreed-upon document.

Provide the Broker with the charging pin and any other necessary accessories required to charge the vehicle during transportation, if applicable, before the transportation commences. Failure to provide such accessories may result in delays or additional costs, which the Client agrees to bear.

Acknowledge that the Broker and Carrier are not liable for any delays, damages, or additional costs resulting from insufficient charge levels or the absence of a charging pin.

Client shall pay for services as per the agreed terms in the invoice issued by Broker. Payment must be made in the agreed method (e.g., immediate or deferred payment) and within the stipulated time frame.

Client agrees to cooperate in good faith with Broker during any dispute resolution process with Carriers, including providing necessary documentation and timely responses.

While Broker facilitates claims, Client acknowledges that final responsibility for damages, losses, or delays rests with the Carrier.

For serious issues such as loss of cargo, Client must file claims directly with the Carrier, with Broker assisting as necessary.

Client has the right to expect timely, professional, and efficient brokerage services in arranging transportation.

Client has the right to receive timely updates, notifications, and all relevant information regarding the status of shipments.

Client has the right to inspect the goods or vehicles at pickup and delivery for damages or discrepancies.

Client has the right to expect that all assigned Carriers are properly licensed, insured, and compliant with applicable regulations.

Client has the right to participate in mediation and arbitration to resolve disputes, including those related to payments, damages, or service quality.

Client has the right to receive copies of the Dispatch Sheet, Rate Confirmation, and Bill of Lading for each shipment to verify the agreed terms and conditions.

Client is solely responsible for providing accurate, complete, and truthful information regarding all shipments, including but not limited to pickup and delivery details, descriptions of goods, and required documentation such as permits, invoices, and declarations. If Broker receives inaccurate or incomplete information from Client and subsequently relays it to the Carrier, Broker shall transfer all related issues or disputes to be resolved directly between Client and the Carrier. Broker shall not be held liable for any delays, additional costs, damages, or other issues arising from such inaccuracies. Broker’s role in such cases is limited to administrative facilitation, and the Client assumes full responsibility for addressing and resolving the matter with the Carrier.

Client acknowledges and explicitly consent that the Broker shall not be responsible for conducting any special checks, inspections, or audits in relation to the contents of shipments or the Carrier's drivers or other affiliated persons. In the event that a driver or other affiliated person of the Carrier is found to be in possession of illicit substances, drugs, weapons, or any other prohibited items while performing services under the Agreement, the Carrier shall be solely responsible for addressing all legal, regulatory, and safety issues arising therefrom. 
 

Limited Broker’s liability
Broker acts solely as an intermediary between Client and Carrier. Broker does not assume the responsibilities of a Carrier and is not liable for the actions, omissions, or negligence of the Carrier.

Broker shall assist the Client in filing claims with the Carrier for damages, loss, or delays by facilitating communication and providing required documentation.

Broker’s assistance does not guarantee compensation or resolution, and Broker is not financially liable for the outcome of such claims.

Broker is not liable for any of the following: 
Consequential, special, or indirect damages, such as lost profits or business interruptions caused by Carrier delays or failures.

Damages resulting from mishandling, negligence, or breach of duty by the Carrier.

Unauthorized deviations or non-compliance by the Carrier in fulfilling the agreed terms of transportation.
Conducting any special inspections, checks or audits in relation to the contents of shipments or the Carrier's drivers or other affiliated persons.

Broker shall be held liable only in cases where direct negligence or intentional misconduct by the Broker has caused damages to the Client.

Broker’s role is limited to ensuring that Carriers are licensed, insured, and vetted for compliance with applicable laws. 

Client agrees to indemnify and hold Broker harmless from any claims, damages, or liabilities arising from: inaccuracies in shipment information provided by the Client; Client’s failure to adhere to the terms of the Agreement.

Broker’s liability, if any, is limited to the fees paid by the Client for the specific shipment in question, and only in cases where Broker’s direct negligence can be proven.
 

Payment
1. Broker shall provide transportation brokerage services to Client in accordance with the terms of the Agreement. Payment for such services shall be made based on an invoice issued by Broker under the conditions specified in the Dispatch Sheet. Client agrees to remit payment in full within the timeframe specified on the invoice, using the payment method designated by Broker. 

2. The invoice is issued by Broker either in accordance with the terms of the platform through which Broker operates or, if no such platform is used, at the time the Bill of Lading is signed by both Parties. Invoices may be issued under the following conditions:

Cash on Pickup (COP): The invoice is issued when the shipment is picked up, and payment must be made in full before transportation begins.

Cash on Delivery (COD): The invoice is issued upon delivery, and payment must be made immediately upon receipt of the shipment.

Deferred Payment: If agreed upon in writing, Client may be granted deferred payment terms, with payment due within the timeframe specified on the invoice. 

3. In cases of deferred payment, Client agrees to pay the full invoice amount within the payment period stipulated in the invoice. Interest shall accrue on any overdue amount at the rate of one percent (1%) per month, starting thirty (30) days after the invoice date.
 

11. TERMS & CONDITIONS OF CARRIER SERVICES
The agreement between Car Haul Direct Inc. ("Broker") and the enrolled carrier ("Carrier") consists of: (i) these Terms and Conditions of Carrier Services and (ii) any additional terms and conditions provided by Broker in writing and signed by Carrier (collectively, the "Agreement"). The Agreement outlines the warranties and representations of both parties with respect to freight transportation.
 

Broker Warranties and Representations:
Broker is licensed to arrange for the transportation of vehicles/goods but does not transport vehicles/goods and that it will maintain such authority as required by all applicable federal and Ohio state laws and regulations throughout the course of the Agreement. 

Broker agrees to pay Carrier for its transportation services in a timely manner. 

Broker shall ensure that all terms of payment are communicated clearly to Carrier prior to the commencement of services. Broker shall provide details of the payment process, including acceptable methods of submission for required documents and any conditions that may impact payment timelines
Broker shall provide Carrier with all necessary and accurate information about the vehicles/goods to be transported, including but not limited to: (i) Weight, dimensions, and nature of the freight; (ii) pickup and delivery locations, including any accessorial requirements; (iii) timelines and instructions for pickup and delivery; (iv) any special instructions or handling requirements for the vehicles/goods.

Broker shall provide a sample of the Bill of Landing and samples of photographic evidence.

Broker shall to inform Carrier in advance of any special requirements related to the vehicle/goods, including but not limited to:(i) the need for specific equipment or permits; (ii) any restrictions or compliance measures necessary for handling the freight; (iii) potential risks or considerations associated with the shipment.

Broker agrees to maintain the confidentiality of Carrier’s commercial and operational information, as well as any sensitive or proprietary information related to Carrier’s customers or business practices. Broker shall not disclose such information to any third party without prior written consent from Carrier, except as required by law or necessary for the execution of the Agreement.

Broker undertakes to make Carrier available for prompt interaction with the carrier and to provide answers to the Carrier's inquiries within 24 hours.

Broker agrees to notify Carrier of any changes in route, vehicle/goods conditions or delivery times at least 24 hours before they take effect, if possible.

Broker undertakes to provide Carrier with all necessary information and documents to settle claims from clients.
Broker undertakes not to transfer his obligations arising from the contract to third parties without the prior written consent of the carrier.

Broker agrees not to disclose Carrier's information to third parties without its prior written consent, except as required by law.
 

Carrier Warranties and Representations:
Carrier shall Maintain and submit accurate proof of delivery, bills of lading, and condition reports for each shipment.
Carrier shall notify Broker immediately of any changes in regulatory compliance, documentation, insurance, licensing standing, or operational capacity.
Carrier will comply with, and shall provide its transportation and related services in accordance with, all federal, state and local Ohio state laws, statutes, regulations, rules, and ordinances including, without limitation: 
security regulations; 
owner/operator lease regulations;
loading and securement of freight regulations; 
implementation and maintenance of driver safety regulations including, but not limited to, hiring, controlled substances and alcohol testing, and hours of service regulations. 

Carrier shall remain duly licensed and authorized by the F.M.C.S.A. and to provide interstate transportation services, and warrants that it will maintain all necessary federal, state, county and city permits and licenses required in connection with the performance of the transportation services supplied hereunder. 
Carrier represents that Carrier does not have a F.M.C.S.A. “Unsatisfactory” or “Conditional” safety rating, or an unfit safety rating issued by any regulatory authority with jurisdiction over Carrier’s operations. Carrier shall immediately notify Broker in writing and by phone if Carrier’s safety rating changes or is revoked, suspended or rendered inactive for any reason.

Carrier shall ensure it is advised of all necessary instructions, through Broker or its client, of the nature of the commodity for transport, and any special handling instructions, if not otherwise stated within the Load Confirmation or in an email, certified mail, or a secure online portal. To the extent that Carrier receives any contradictory or confusing information or instructions regarding any shipment from whatever source, Carrier must resolve any contradictory or confusing instructions prior to accepting tender of the shipment for transport. Failure to resolve any issue with the instructions prior to transport shall bar Carrier from using the contradictory or confusing instructions as a defense.

The Carrier acknowledges and agrees that it is solely responsible for the content of all shipments and for ensuring that all personnel involved in the transportation services, including drivers and any other affiliates or agents of the Carrier, comply with all applicable laws and regulations. The Carrier represents and warrants that neither the shipments arranged by the Broker nor any personnel (including drivers and other affiliates) will be in possession of any illicit substances, drugs, weapons, contraband, or any other items prohibited by applicable law or regulation. In the event that any driver or any other affiliate of the Carrier is found to be in possession of illicit substances, drugs, weapons, or any other prohibited items while performing services under this Agreement, the Carrier shall be solely responsible for addressing all legal, regulatory, and safety issues arising therefrom. The Carrier further agrees to indemnify, defend, and hold harmless the Broker, its affiliates, and its representatives from and against any and all claims, losses, damages, liabilities, penalties, or expenses arising out of or in connection with such possession.
 

Carrier’s Equipment and Drivers

Drivers. Carrier represents and warrants that Carrier will only utilize drivers that are fully trained, experienced, and qualified under Applicable Law to properly, safely, and expeditiously transport freight. Carrier further agrees that it will maintain adequate internal procedures to evaluate its drivers through pre-employment screenings, drug and alcohol testing, and any other official resources related to driver fitness, and ensure that Carrier’s drivers are otherwise qualified under the F.M.C.S.A. 's regulations throughout the term of the Agreement. 

Equipment. Carrier represents and warrants that at all times during the term of the Agreement, the equipment used by Carrier to transport freight shall meet all safety and equipment standards of the F.M.C.S.A. and of any other federal, state or local authority having jurisdiction over Carrier’s operations and equipment. Carrier represents and warrants that Carrier’s equipment is in all respects roadworthy, in a safe and sound condition, and free from defect (latent or otherwise). Carrier represents and further warrants that Carrier’s equipment will be continually maintained by Carrier, at Carrier’s sole expense, in such manner so that the equipment will completely satisfy all safety and equipment standards of the F.M.C.S.A., Applicable Law, and any specifications within the shipper’s instructions provided to Carrier by Broker. All Carrier equipment shall be completely sanitary, clean, odor free, dry, leak proof, free of any infestation or contamination, or suitable for the particular commodity being transported and which will not cause the vehicles/goods, in whole or in part, to be exposed to the threat of adulteration or contamination at any point in time. Carrier shall not use any equipment on Broker’s behalf that was used to transport refuse, garbage, trash or solid or liquid waste, whether hazardous or non-hazardous. Carrier shall assume and pay all costs and expenses incident to the transportation of commodities and goods tendered under the Agreement. 
 

Insurance
Broker reserves the right to require that Carrier, at its own expense, maintain and provide evidence of the following insurance throughout the term of the Agreement. Such insurance must be procured from insurers with a minimum A.M. Best rating of "A-":
Business Auto/Trucker’s Liability Insurance: Coverage for all owned, hired, and non-owned vehicles used in Carrier’s operations, with a minimum limit of $1,000,000.

Commercial General Liability Insurance: Coverage for transportation operations and related activities, with a minimum limit of $1,000,000 per occurrence.

Motor Truck Cargo Liability (“On Hook”) Insurance: Coverage per shipment with limits based on the size of the vehicles used, adequate to cover the total value of the cargo. Broker may require higher limits for specific shipments.

Workers’ Compensation Insurance (or equivalent): Coverage in accordance with the statutory requirements of the states in which Carrier operates.

Broker and its applicable clients shall be named as loss payee on the Cargo Insurance and as additional insured on the Business Auto/Trucker’s Liability and Commercial General Liability policies. All policies must be primary and provide no subrogation rights against Broker or its clients.
 

Payment
1. Carrier shall submit an invoice to Broker as the agent for its client(s) to process payment. To ensure payment, Carrier’s invoice must include all shipping documents required by Broker, including, but not limited to: 
a clean delivery receipt and/or a copy of the Bill of Lading, a condition report signed by the consignee without any damage or exception notations. Broker does not make any advances. Payment terms will be no more than 40 calendar days from the receipt of necessary supporting documentation, barring any disputes or discrepancies. Carrier agrees that Broker is the sole party responsible for payment of Carrier’s invoices. Under no circumstances will Carrier seek payment from any client(s), shipper(s), consignee(s), or any other party.

In the event that Carrier submits an incomplete or incorrect set of required documents, Broker shall notify Carrier of the deficiencies within 5 calendar days of receipt. The payment terms outlined in this Agreement shall be suspended until such time as Carrier provides the corrected or missing documents necessary to process payment. Once the complete and accurate documentation is received, the payment timeline shall resume in accordance with the original terms of this Agreement. Carrier shall promptly address and resolve any deficiencies upon notification to avoid unnecessary delays in payment.

2. Carrier shall submit its invoices to Broker during the period negotiated on the dispatch sheet, but in no case to exceed 40 calendar days after the delivery date. If Carrier fails to submit the invoices with the required documentation within these 40 calendar days, all charges will be deemed waived and time-barred. Broker will not be responsible for any payment to Carrier if the invoice and required documentation are not submitted within the stated time frame. Carrier acknowledges that its name must be clearly stated as the carrier of record on the delivery receipt or Bill of Lading. Failure to do so may delay payment until Carrier resolves the discrepancy to its satisfaction.

3. Broker agrees to pay Carrier for its transportation services in a timely manner. Payment shall be made within 40 calendar days from the date Broker receives all necessary and accurate documentation, including but not limited to the signed Bill of Lading, proof of delivery, and any other supporting documents required under this Agreement, unless otherwise the time period defined in the dispatch sheet. 

4. All payments to Carrier will be made in USD via ACH transfer. Any alternative method of payment may only be used if explicitly agreed upon in writing by both Parties prior to the payment being processed. Broker shall notify Carrier within two (2) calendar days of initiating payment, including confirmation of the date, amount, and method of transfer.

5. In the event that Carrier is unable to provide the required documents within the specified time frame, Carrier shall notify Broker of the delay and submit the necessary documents within 10 calendar days of resolving the issue causing the delay.
 

The Terms & Conditions outlined on this Site are provided for general informational purposes only. They do not constitute a legally binding agreement. All services provided by Car Haul Direct Inc. are subject to individually negotiated contracts, which will be signed separately with clients and carriers. In case of any discrepancies, the terms of the signed agreement shall prevail.
 

12. CONTACT US
For any questions or concerns regarding these Terms and Conditions, we encourage you to reach out to Car Haul Direct Inc. directly. Your understanding of these Terms is essential for a successful experience with our services. Please contact us at the following email address for assistanceinfo@carhauldirect.com