Privacy Policy

Welcome! This Privacy Policy outlines the data and privacy practices of Car Haul Direct Inc. and its affiliated companies (collectively, “Car Haul Direct Inc.”) for information collected and processed through this website, its content, and any other associated websites, features, or services displaying or referencing this policy (collectively, the “Site”). References to “we,” “our,” or “us” pertain to Car Haul Direct Inc. and its affiliates. “You,” “your,” “visitor,” or “user” refer to the individual accessing the Site and/or utilizing our services.

Car Haul Direct Inc. adheres to all applicable federal laws and regulations governing brokerage operations, including the standards set forth by the Federal Motor Carrier Safety Administration (FMCSA).

Car Haul Direct Inc. is fully registered as a broker with FMCSA and holds a valid brokerage license (MC Number: 1685969).

Information regarding customers and shipments is shared exclusively with carriers meeting FMCSA compliance requirements, including valid licensing and insurance coverage.

Carriers are regularly vetted through FMCSA’s database to confirm compliance with safety standards, including current insurance policies and active licensing status.

We comply with FMCSA’s reporting and recordkeeping requirements by maintaining contracts and transaction records for the legally mandated retention period (typically three years).

All information managed under FMCSA guidelines is safeguarded using industry best practices in cybersecurity. We ensure client and carrier data is used strictly to meet operational obligations and is not disclosed to third parties without proper authorization or legal justification.

If you believe our practices fail to comply with federal regulations, you may file a complaint directly with FMCSA. Contact information is available on FMCSA’s official website: https://www.fmcsa.dot.gov.
Please review our Terms and Conditions https://www.carhauldirect.com/terms-and-conditions for general guidelines on your interaction with this Site and any additional terms applicable to specific services or content provided on certain areas of the Site.

By accessing and using the Site, you acknowledge and agree to the terms set forth in this Privacy Policy and the Car Haul Direct Inc. Terms and Conditions.

Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc.

Car Haul Direct Inc. collects data from users of the Site in various ways: directly from users, automatically during site visits, and occasionally from third parties. This data may include “personal data” or “personal information” as defined by applicable laws, and in some cases, it may qualify as “sensitive data.”

Additionally, we may classify other types of information, such as IP addresses and cookie identifiers, as “personal data” where required by law. Certain personal data will also be treated as “sensitive data” in compliance with applicable legal requirements.

We may de-identify or pseudonymize personal data to render it non-personal. This process might involve aggregation (e.g., combining it with data from other individuals) or converting it into a code, often using a method known as “hashing.” Other techniques might also be used to remove characteristics that could identify you personally. Once de-identified, we use this data without attempting to re-identify it unless expressly permitted by law, such as for evaluating the effectiveness of de-identification processes under legal standards.
De-identified or pseudonymized data will be managed as non-personal to the fullest extent permitted by law. If non-personal data is combined with personal data, the combined information will be treated as personal data in accordance with this Privacy Policy.
Personal Data You Provide to Us Directly
Contact and Service-Related Information
Car Haul Direct Inc. gathers specific personal information directly from you, including your name, address, email address, phone number, zip code, vehicle make and model, shipping origin and destination, and other details you provide when booking services, requesting a quote, or engaging with our website. This may also include photos or videos submitted in relation to a claim.
Your Submissions
We provide opportunities for you to share or post content, such as reviews, social media posts, messages, or other submissions (“User Content”), through interactive features like review platforms, forums, blog comments, gallery contributions, or promotional activities (“Submission Features”). All User Content is governed by the Site’s Terms and Conditions, including User Content and Acceptable Use policies, which grant us the right to use your submissions both online and offline for promotional purposes.

Your personal details, such as your name, username (from the Site or linked social media accounts), and general location, may be publicly associated with your User Content. Others may view, use, or share this information. We are not liable for how third parties handle or utilize the User Content you provide. Additionally, your personal details might be publicly disclosed in certain scenarios, such as when you are recognized as a contest winner or awarded a prize.

If you choose to post messages or other content on our Site, we will collect any personal information you voluntarily share through your participation.

Chats & Other Communications & Correspondence
If you contact us via email, letter, or other forms of correspondence, or use the chat functionality on the Site, or if other users or third parties communicate with us regarding your activities or postings on the Site, we may collect this information in a file associated with you. Additionally, this information may be shared with third-party service providers who support our operations, such as web functionality services.

Conversations with our customer service representatives may be recorded or monitored. This is done to assist you, enhance customer service, ensure quality assurance, and improve our products and services. If you do not agree to this, please refrain from using chat services or sending other forms of communication to us.

Your Payment Information
If you establish a credit account with us or purchase services from Car Haul Direct Inc., we collect your payment information, including billing address, credit card number, and credit card expiration date, as well as any additional relevant details.

Automatically Collected Data Through Your Use of Our Site
We, along with our third-party partners (including service providers, content suppliers, advertisers, and analytics firms), may utilize various technologies such as cookies and tracking pixels to automatically or passively gather specific details about you, your device, or your household whenever you visit, use, or interact with our Site (“Device and Interaction Data”). This data may include, but is not limited to, details about your device (e.g., model, operating system, browser type and language, mobile network details), the URL you visited before or after ours, access and search timestamps, approximate location, IP address, mobile device ID, or other unique identifiers. It may also capture information such as search terms, pages viewed, duration of interaction, time spent on the Site, and other activity-based insights. Additionally, we may integrate this data with information from third-party sources or quotes we provide to tailor our services and enhance your experience when engaging with us.

Device ID and Interaction Data may be gathered through various technologies, including:

Cookies and Local Storage
Cookies and local storage are small text files saved on your device during your visit to our website. Some web browsers and extensions may offer additional methods for storing local data. We, along with third parties, utilize cookies and similar technologies to enhance security while using the Site, identify popular features, track page visits, evaluate the effectiveness of our communications, support Site functionality, analyze crash and maintenance data, manage and assess advertising performance, and personalize your experience on the Site. These technologies help recognize returning users and provide a more seamless and user-friendly experience. Certain features of our Site may rely on the use of essential cookies.

Your browser settings may allow you to disable, block, restrict, or delete cookies. For guidance on managing cookies, consult your browser’s instructions. Additional information about cookies can be found at https://www.aboutcookies.org.

Pixel Tags
Pixel tags (sometimes referred to as web beacons, clear GIFs, or similar technologies) are small graphic elements or snippets of code embedded in web pages or email communications. These tools, used by us and our third-party partners, enable a variety of functions, such as tracking the number of visitors to our website, analyzing user navigation patterns, measuring the open rate of email campaigns, monitoring product views, and supporting targeted advertising efforts. Information collected through these technologies may include data such as the timestamp of when you first opened an email from us and any links you clicked within it.

Embedded Scripts
Embedded scripts are temporary pieces of programming code designed to capture information about how you interact with our website, such as which links you click on. These scripts are activated by our server or a third-party provider while you are engaged with the site and are deactivated or removed once your session ends.
Data Collection via Mobile Devices and SDKs
We utilize integrated scripts and tools within Software Development Kits (SDKs) to gather data from mobile devices. This includes information such as device model, operating system and its version, unique device identifiers (e.g., Apple’s Identifier for Advertisers (IDFA) or Android’s Advertising ID), mobile network details, and behavioral data related to website usage. SDKs are software components that provide a suite of tools for developing applications and adding features, including those that enable data collection from your device. Your mobile operating system may offer settings to disable the use of certain identifiers for interest-based advertising. Please consult your device manufacturer’s instructions, typically found in the “settings” section. To stop data collection through our app, you can remove the app using your device’s uninstall feature.
Session Replay Technology
Car Haul Direct Inc. utilizes session replay technology to record user interactions on the website, including pages visited, time spent on each page, links clicked, and data entered. This information is used internally to support website analytics, improve site functionality, optimize products and services, and address technical issues.

Information Acquired from External Sources
We may obtain information about you from external sources, such as data aggregators, lead generation services, marketing partners, third-party websites, service providers, and other business associates. Additionally, we may supplement the information we collect with publicly available data, including open databases, public social media profiles, and third-party services offering enhanced data. This helps us tailor content, provide relevant products or services, fulfill requests, and achieve broader business goals. Please note that any data collected and managed by these external sources is subject to their respective privacy policies.
How We Utilize Information
We use the data we collect, including personal information and device interaction details, in the following ways:

To Deliver Our Services
We utilize personal information to operate our website and provide our services effectively. This includes processing orders, managing accounts, verifying the validity of provided information (such as email addresses), facilitating participation in promotions or contests, and addressing customer service requests.

For Marketing and Advertising Efforts
We leverage user data to tailor and optimize content, including personalized recommendations, promotions, and advertisements displayed on our website or other digital platforms. Additionally, we use contact information to send updates about new products, services, or marketing campaigns.

For Enhanced Personalization
Our goal is to offer users a seamless, customized experience. This involves delivering relevant content and advertising, whether on our platform or via communication channels like email. We aim to inform you about new opportunities, products, promotions, and other updates that align with your interests.
For Operational and Strategic Purposes

We rely on collected data to support essential business operations, enhance our website and services, analyze marketing effectiveness, perform market research, detect and resolve technical issues, assess user behavior such as navigation patterns, track website performance, and conduct audits to refine our overall strategy.

For Security
We utilize this information to safeguard our platform, maintain its integrity, investigate and prevent fraudulent or unlawful activities, and for record-keeping and backup purposes related to the Site’s operation.

Administrative Communications
Your information is used to send you important notifications regarding site administration, updates to your use of content, services, or products, and any modifications to our policies that we deem relevant.

Billing and Customer Support
If you establish a credit account through our Site, your billing address and related details are used to process transactions and provide necessary support services.

Compliance and Dispute Management
We rely on information from your profile and activity history on the Site to adhere to legal requirements, participate in regulatory or governmental inquiries, meet reporting obligations, resolve disputes, address technical issues, safeguard rights and property, and enforce our policies and agreements, including the Site’s Terms and Conditions.
Corporate Transactions
In the event of a merger, acquisition, restructuring, bankruptcy, or similar business transition, we may process information as part of due diligence or the transition process.
Other Disclosed Purposes
We may use your data for purposes stated at the time of collection or with your explicit consent.
Sharing Data with Third Parties
We reserve the right to share non-personal data we collect, such as specific Device ID/Interaction Information, aggregated user statistics, and data that has been anonymized, hashed, or pseudonymized (e.g., email addresses), as well as insights or analyses derived from such data, with third parties at our discretion, in compliance with applicable laws. This may include use for targeted advertising purposes. We do not disclose your personal data to third parties for their direct marketing purposes unless you have explicitly provided consent (via opt-in or opt-out mechanisms).
Please be aware that we are not responsible for the privacy practices of third parties. If you prefer not to receive communications from a third party or have concerns about their data handling practices, you should reach out to them directly. We may share data about you (including personal information) in specific situations outlined in this Privacy Policy, as disclosed when you provide the data, or with your consent.

When You Authorize Us to Share Your Information or Provide Your Consent
We may disclose your information when you authorize us to do so, such as by using a third-party application or feature that involves information sharing, or when you opt to receive promotional offers from third parties. Please be aware that we do not control the privacy practices of these third parties. If you later choose to stop receiving communications from a third party, you will need to reach out to them directly.

Third-Party Service Providers Acting on Our Behalf
We may share your personal information with service providers who assist us in fulfilling specific functions outlined in the section titled “Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc. and How We Use It.” For instance, we may work with third parties to host our Site, enable certain features (like chat tools), analyze and research Site data, send email updates about our offerings, or place automated calls related to our products, services, or your inquiries.

For Legal and Operational Requirements
We may disclose user information as necessary to uphold our rights, safeguard our assets, ensure the rights, property, or safety of others, or support essential compliance, auditing, and corporate governance activities. Disclosure of personal data may occur to comply with subpoenas, legal mandates, governmental inquiries, or other regulatory or legal processes. Additionally, we may share personal information when pursuing legal remedies or mitigating potential damages.

Law Enforcement and Regulatory Authorities
We reserve the right to provide information about you to law enforcement agencies or government authorities if, at our discretion, such action is warranted to investigate fraud, intellectual property violations, or other illegal activities that could expose us to liability. This may include sharing user information tied to suspected fraudulent or illegal conduct with our fraud prevention and credit risk management service providers, who may use this data to help us and their clients mitigate such risks.

Authorized Service Providers
We may share personal data with third-party service providers to execute services on our behalf, including but not limited to those outlined in the section “Personal, Sensitive, and Non-Personal Data Collected by Car Haul Direct Inc. and How We Use It.” For instance, third parties may host our platform, enable site functionality (e.g., live chat), analyze site performance, distribute email updates regarding our services, or handle automated calls about our offerings or inquiries.

Control Changes
We may transfer or assign your information, including personal data, in the context of mergers, acquisitions, corporate reorganizations, liquidations, changes in ownership, or other transactions involving us or our affiliates (whether in part or in full). Additionally, we may share your personal data during due diligence processes or to support such transactions, as well as with professionals involved in the transaction or in connection with bankruptcy proceedings.

Text Message Information
Car Haul Direct Inc. does not disclose personal information collected through its SMS/MMS/RCS text message programs (including your phone number and consent records) to third parties for their direct marketing purposes unless you have expressly agreed to such sharing.

Third-Party Advertisers, Analytics Providers, and Similar Partners
We collaborate with third-party partners, such as analytics providers, advertising agencies, ad networks, and other organizations that help us gather insights about the Site, user behavior, and the performance of our advertising campaigns. These partners may serve ads on our behalf across the Site and other online platforms. They collect information about your activity on the Site and other websites or services, using this data to tailor advertising for you and evaluate the effectiveness of our marketing efforts. Additionally, we may share (or allow third parties to collect) information such as device identifiers, aggregated or de-identified data, pseudonymized or hashed details (including email addresses), for similar purposes.

These third parties may implement their own tracking tools on your device (e.g., cookies, pixel tags, or similar technologies) and may collect or access data over time, including details about your visits to the Site and other online services. This data may include personal information as defined by applicable state laws. Partners we share data with, such as advertising networks, may combine this data with their own to deliver ads more aligned with your interests and assist us and others in improving ad targeting.

Cookie Management Tools
To opt out of third-party cookies used on our site for advertising and analytics purposes, navigate to ‘Cookie Preferences’ located in the footer and adjust your settings accordingly.
NAI/DAA Opt-Out Options
Some of our partners participate in the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). The NAI offers resources on interest-based advertising and provides opt-out options for NAI member companies, including browser and mobile opt-out tools, as well as a hashed email-based opt-out mechanism. You can also visit the DAA’s website to explore their opt-out resources for participating companies, or review the European DAA’s online choice page at http://youronlinechoices.eu/.

Mobile Device/AppChoices Settings
Mobile devices often include settings that enable you to manage tracking for advertising and analytics. Additionally, the digital advertising industry offers mobile users the AppChoices platform, which allows you to express your preferences for not receiving targeted advertising.

Google Analytics Preferences
We use Google Analytics to gather insights on how our website is used, employing cookies and similar technologies for data collection and analysis. This service may also collect data about your interactions with other websites, apps, or digital services. To learn more about Google’s data practices and manage your preferences, you can download the Google Analytics opt-out browser add-on.

Be aware that utilizing these opt-out options does not eliminate all advertising, and you may still see non-targeted ads while browsing online. Additionally, your opt-out preferences are specific to the browser and device you use. If you clear cookies, update your browser after opting out, or access the internet from multiple devices, you will need to repeat the opt-out process on each browser and device individually.

Social Media and Third-Party Platforms
Our website may enable or support interactions with third-party platforms or services (“Social Media”), such as allowing you to “like,” “share,” or otherwise engage with content. When you choose to share information or post content from our website to these platforms, such actions may make the shared data public, and the third-party platform may access information about your activities on our website. You may also opt to engage with Social Media in ways that link their services to our site, such as interacting with our profiles or pages on those platforms. These interactions might result in data being shared with us by the third party or collected by us directly.
Additionally, some Social Media platforms may gather information about your visits to our website, even if you do not actively engage with their features or have an account on the platform. In some cases, we might also receive data about you from other Social Media users if their account settings allow it and you are connected to them as a “friend” or otherwise.

The information we collect through these interactions is handled according to this Privacy Policy, while data gathered and stored by the third-party platforms remains subject to their privacy policies. This includes their practices around what data they share with us, the types of data accessible, and your control over what is visible to others. If the platform allows you to disable a specific feature or application, we will stop collecting new information through that functionality but may retain previously collected data, as permitted by applicable laws and our policies.

Third-Party Links and Content

Car Haul Direct Inc. disclaims responsibility for the privacy practices or policies of third-party websites or services, even if they are linked to our Site. These links are provided for your convenience only and do not constitute an endorsement by Car Haul Direct Inc. of the linked site, its operator, or its content. We encourage you to review the privacy policies of any external websites you access after leaving our Site.
Your Preferences

Marketing Communications
Email: You can unsubscribe from marketing emails by clicking the “unsubscribe” link included in each message. Please note that we may still send you essential non-marketing communications, such as updates related to your account, policy changes, or administrative notices.
Text Messages: If you are subscribed to SMS, MMS, or RCS messages from Car Haul Direct Inc., you can opt out by replying “STOP” to the designated short code. For help, reply “HELP.” Please review our Text Message Terms and Conditions for additional details.

Push Notifications
We may send push notifications, including promotional or location-based alerts, to your mobile device. You can manage or disable these notifications by adjusting your device’s settings at any time.

Updating Your Information
You are responsible for providing and maintaining accurate contact information. To request updates or corrections, please email us at info@carhauldirect.com. We will make every effort to update your information in our active systems as quickly as possible. Please note that some data may remain in backup systems or be retained for administrative purposes.

Data Privacy Choices
Some jurisdictions grant additional privacy rights. Refer to the section below for more details on the rights available in your location.
Security
When Car Haul Direct Inc. collects, processes, stores, or shares personal data, we implement commercially reasonable and appropriate measures to safeguard it against loss, misuse, unauthorized access, disclosure, modification, or destruction. These measures are tailored to address the risks associated with processing and the nature of the personal data.
While we implement stringent security measures, no system is completely secure. Car Haul Direct Inc. is not responsible for unauthorized access, breaches, or losses beyond our reasonable control.While we strive to protect your personal information and private communications, we cannot ensure their complete privacy. For instance, unauthorized parties, such as hackers, may unlawfully intercept or access data or communications on our platform. By using the platform and providing your information, you acknowledge and accept these risks.
In the event of a data breach, Car Haul Direct Inc. will take prompt action to investigate and mitigate potential harm. We will comply with Ohio Revised Code 1349.19, which requires prompt notification to affected individuals if their personal information has been accessed or acquired without authorization. Notifications will be provided via written, electronic, or telephone notice. If the breach affects more than 1,000 residents, we will also notify the Ohio Attorney General’s Office and consumer reporting agencies as required by law.

General Audience Site
This platform is intended for a general audience and is not designed to attract users under the age of 18. We do not knowingly collect personal data directly from individuals under the age of 18.

Consent to Data Transfer
Car Haul Direct Inc. is a U.S.-based organization. Please be informed that the data we collect will be transferred to, processed in, and stored within the United States and potentially other countries. By using this Site or providing us with your data, you acknowledge and explicitly consent to such transfer, processing, usage, sharing, and storage of your information in the United States and other jurisdictions. Please note that the privacy laws in these jurisdictions may not offer the same level of protection as those in your home country. Consequently, your data may be subject to access requests by government entities, courts, or law enforcement in accordance with the laws of those jurisdictions.
Contact Information and Updates to Personal Information

If you have any questions regarding this Privacy Policy or need assistance updating your information, please contact us at info@carhauldirect.com or call 888-884-5430.

Policy Updates
Where permitted by applicable law, Car Haul Direct Inc. reserves the right to amend or update this Privacy Policy at any time. Significant changes will be communicated by posting the updated Privacy Policy on our Site. We may also notify you through other means, such as via email or contact details you have provided. Changes will take effect upon being posted unless otherwise specified. By continuing to use the Site after the effective date of the revised Privacy Policy, you acknowledge and agree to the updated terms, subject to applicable legal requirements. If required by law, we will obtain your explicit consent (opt-in or opt-out) before implementing certain changes. Note that you may need to accept these revisions to continue accessing the Site.

Risk Disclosure Statement
We are committed to transparency and ensuring our clients are fully informed about the risks associated with our brokerage services. In accordance with the laws of the State of Ohio, the following statement outlines key risks involved:
Market Risk: Financial markets are subject to fluctuations and volatility. The value of investments may increase or decrease, potentially resulting in a loss of the principal amount invested.
No Guarantee of Returns: Past performance is not indicative of future results. Investments involve the risk of loss, and there is no assurance of achieving any specific financial outcome.
Regulatory Risk: Changes in federal, state, or local laws and regulations may impact the value or availability of certain investments.
Leverage and Margin Risk: Using leverage or trading on margin can amplify both gains and losses. Clients are responsible for maintaining sufficient funds to meet margin requirements.
Liquidity Risk: Certain investments may be illiquid, meaning they cannot be easily sold or exchanged for cash without significant loss of value.

Counterparty Risk: Transactions involving counterparties carry the risk of default, which may result in the inability to recover invested funds.

Foreign Market Risks: Investments in international markets may involve currency risk, political instability, or differing levels of market regulation.

By engaging our brokerage services, clients acknowledge that they have been informed of these risks and understand that investing involves uncertainties. We encourage all clients to assess their risk tolerance and seek professional advice before making investment decisions.
For further details or specific inquiries, please contact our compliance department.

U.S. State-Specific Rights
Notice to Nevada Residents
Under Nevada law, Car Haul Direct Inc. does not sell your Personal Information. However, if you are a Nevada resident, you have the right to request that we refrain from selling any Personal Information we may have collected about you. To make such a request, please contact us using the information provided below. Be sure to include your full name, street address, city, state, ZIP code, and email address so we can process your request. If you previously provided a phone number, sharing it may help us confirm your identity and expedite the opt-out process. Additionally, we may require you to take reasonable steps to verify your identity and/or the legitimacy of the request. Car Haul Direct Inc. will respond to your request within sixty (60) days. If additional time is needed, you will be informed, and we may take up to thirty (30) more days to complete the process.

U.S. Notice to Oregon and Texas Residents
Outlined above are the categories of personal data we process, the purposes for processing personal data, the categories of personal data shared, and the categories of third parties with whom we share this data. Residents of Virginia, Colorado, Connecticut, Montana, Oregon, Texas, and Utah are entitled to specific privacy rights related to this information, as detailed below.
If you are a Consumer residing in Oregon or Texas (as defined under the respective state laws) and wish to exercise your rights, please contact us by calling 888-884-5430 or emailing info@carhauldirect.com.

Access Your Personal Data/Data Portability
You have the right to confirm whether we are processing your personal data and to request access to it. Please follow the instructions above to make this request. Where required by law, this includes obtaining a copy of the personal data we hold about you and, if feasible and permitted by law, receiving this data in a readily usable format to facilitate data portability. For Oregon residents, this also includes a list of third parties with whom we have shared personal information, as required by applicable law.

Delete Your Personal Data
You may request that we delete your personal data.

Correct Your Personal Data
You may request corrections to any inaccuracies in the personal data we hold about you.

Opt-Out of Targeted Advertising
Car Haul Direct Inc. participates in online advertising practices (including certain analytics or similar activities) that may qualify as “targeted advertising” under applicable state laws. To manage or disable third-party cookies used for targeted advertising, please use the cookie preferences link located in the website footer. For additional details, review the section on Third-Party Advertisers and Analytics and Similar Third Parties above, which includes information on industry tools and device settings that may help you manage these preferences.
Opt-Out of Sales of Your Personal Data
Car Haul Direct Inc. does not sell personal data for direct monetary compensation but may engage in practices considered a “sale” under Oregon and Texas laws. This includes sharing data with third-party advertisers and analytics providers to enhance our understanding of your preferences and identify potential customers similar to you. To opt out of the sale of your personal data, please follow the instructions above.

Right to Appeal
If you wish to appeal a decision we’ve made regarding your request and you reside in Oregon or Texas, you have the right to submit an appeal. To do so, call us at 888-884-5430 or email at info@carhauldirect.com. Include your full name, the reason for your appeal, and any additional details you would like us to consider.

Sensitive Data
If you are an Oregon or Texas resident, we will obtain your consent before processing any Sensitive Data (as defined by applicable state law) we collect. Should you wish to opt out of our processing of Sensitive Data, please email us at info@carhauldirect.com.

Notice to California Residents

California Privacy Notice
Terms (including defined capitalized terms) used in this California Privacy Notice carry the same meanings as provided in the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and related regulations, unless expressly defined otherwise.
If you reside in California, this notice supplements the information in the Privacy Policy of Car Haul Direct Inc. and informs you of your rights under the CCPA, CPRA, and their implementing regulations:
Right to Know: You have the right to request details about the personal information Car Haul Direct Inc. has collected, disclosed, or sold/shared, including specific pieces of information collected about you.
Right to Delete: You may request the deletion of personal information we have collected from you.
Right to Correct: You can request corrections to inaccurate personal information we maintain about you.

Right to Opt-Out: You may opt out of the sale or sharing of your personal information for purposes such as cross-context behavioral advertising.

Right to Non-Discrimination: You have the right to be free from discrimination for exercising any of these privacy rights.
To exercise the rights outlined above, you must submit a verified request to us using the contact information provided below and include the required details.
Telephone number: 888-884-5430
Email: info@carhauldirect.com
Request Verification Process
When submitting a verifiable request, you will need to provide specific information to confirm your identity. The details required may vary depending on the type of request, the nature and sensitivity of the personal information involved, and the potential risks of unauthorized access or deletion. In certain cases, we may also request a signed declaration affirming your identity.
For deletion requests, please note that we may reach out to confirm your intention to delete the information as part of the verification process.
You may appoint an authorized agent to submit a request on your behalf by providing a signed written authorization. This authorization must include your full legal name, the agent’s full legal name, and clearly specify the permissions granted. Alternatively, you may provide a valid power of attorney in accordance with Probate Code sections 4000-4465. Please include the nature of your request in your email. Both the consumer’s and the agent’s identities must be independently verified for the request to proceed. Additionally, we may require the consumer to directly confirm with us that they authorized the agent to act on their behalf. If sufficient proof of authorization is not provided, the request may be denied.

Right to Opt Out of the Sale of Personal Information or Sharing for Cross-Context Behavioral Advertising

Car Haul Direct Inc. does not sell personal data to third parties in exchange for monetary compensation. However, certain data collection activities carried out by our third-party site analytics or digital advertising service providers may be considered a “sale” or “sharing” under the CPRA. For example, we use Google Analytics to better understand user interactions with our website. To opt out of the sale of personal information or sharing for cross-context behavioral advertising by Car Haul Direct Inc., please follow the steps outlined above.

To manage sharing through cookies set by third parties, which may qualify as “sales” or “sharing” under the CCPA and CPRA, click on the ‘Cookie Preferences’ link located in the footer of our website. Additionally, the Digital Advertising Alliance provides tools specifically for California residents to submit requests under the CCPA and CPRA to opt out of the sale of personal information by participating companies: https://www.privacyrights.info/.

Users Under the Age of 18
Car Haul Direct Inc. does not knowingly sell or share personal data of individuals under the age of 18.

Right to Limit the Use and Disclosure of Sensitive Personal Information
In accordance with the CPRA Regulations, businesses must provide consumers the right to limit the use and disclosure of sensitive personal information only when such data is collected or processed to infer characteristics about the consumer and does not meet statutory exceptions under CPRA §1798.121. Car Haul Direct Inc. does not use or disclose sensitive personal information for these purposes and/or our use falls within the statutory exceptions. Therefore, this right is not applicable at this time.

Data Retention
Car Haul Direct Inc. will retain all categories of personal data described above for as long as reasonably necessary to fulfill the purposes for which it was collected, enable you to exercise the choices and rights you requested, comply with our contractual obligations, enforce our policies, or as required by applicable laws or regulations.

Notice of Financial Incentive
Under California regulations, certain programs we offer that provide benefits to consumers may qualify as financial incentive programs. We may collect personal information from you in connection with these programs, such as contact information (name, email address, phone number) and certain commercial information (e.g., transaction history). This information is collected for various reasons, including administering the program, contacting you regarding your account (if applicable), providing program benefits, improving our services, and fulfilling your program-related requests.

To opt into these programs, you may need to provide specific information, register for an account, agree to the applicable program terms, or follow the instructions associated with the program. Please review the program’s terms for additional details and requirements. Participation in our loyalty or similar programs is entirely voluntary, and you may withdraw at any time. To withdraw from a loyalty or other program, please email to info@carhauldirect.com.

If a program is considered a financial incentive because it involves the collection, deletion, sale, or retention of consumer personal information, the value of the incentive is reasonably related to the overall value derived from the personal information provided by participants, minus the costs and expenses incurred in providing the program.

Do Not Track
Do Not Track (DNT) is a privacy setting in your web browser that allows you to express a preference not to have certain information about your web browsing activities collected across websites, particularly when you haven’t interacted with the service on a specific page. As there is no universally accepted standard for responding to DNT signals from browsers, our Site does not currently take specific actions when it receives a Do Not Track request. For more details on DNT, including how to enable it, visit www.donottrack.us.

Other California Rights / Your California Privacy Rights
Car Haul Direct Inc. does not share personal information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we first provide you with an option to consent (opt-in) or decline (opt-out) such sharing.
If you are a California resident and have questions about our information-sharing practices with third parties for direct marketing purposes or about your right to exercise choice in this regard, please email your request to info@carhauldirect.com. Please include the statement “Your California Privacy Rights” in the subject line of your email. Be sure to include your full name, street address, city, state, and ZIP code. We are not responsible for requests that are improperly labeled, sent to the wrong address, or lack complete information.

Notice to International Users
Your Personal Data may be collected, transferred, and stored by us in the United States and by our affiliates in other countries where Car Haul Direct Inc. operates. As a result, your Personal Data may be processed outside the European Economic Area (EEA), including in countries that are not subject to an adequacy decision by the European Commission and may not provide the same level of data protection as the EEA. In such cases, we will ensure that any recipient of your Personal Data provides an adequate level of protection, such as by implementing standard contractual clauses for data transfers as approved by the European Commission (Art. 46 GDPR) or by obtaining your prior consent for such international data transfers.

EEA/UK/Switzerland Residents
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following information applies to you.

Data Subject Rights: Car Haul Direct Inc. is committed to safeguarding your rights concerning your Personal Data, in accordance with applicable data protection laws. Depending on the relevant legal framework, particularly if you are located in the EEA, UK, or Switzerland, your rights may include:
Access to Your Personal Data: You have the right to request access to the Personal Data we maintain about you, including details about its sources, purposes, and any sharing activities (right to access).
Correction of Inaccurate Data: You may request the correction of inaccurate Personal Data and ensure it is complete, considering the purposes for which it is processed (right to rectification).
Deletion of Personal Data: Subject to applicable data protection laws, you may request the deletion of your Personal Data (right to erasure; right to be forgotten). Please note, however, that we may have legal or other obligations requiring us to retain your data or delete it in a more limited manner.
Restriction of Processing: You may request limitations on our processing of your Personal Data if: You contest the accuracy of the data, You believe the processing is unlawful, We no longer require the data for our purposes, but you need it for legal claims, or You object to processing based on our legitimate interests (right to restriction of processing). Restrictions will be applied as permitted by law.
Data Portability: Where feasible, you have the right to request the transfer of your Personal Data to another entity (right to data portability).

Objection to Processing: You may object to our processing of your Personal Data when it is based on our legitimate interests (right to object). If we process your data for direct marketing purposes or share it with third parties for their direct marketing purposes, you can object at any time without providing specific reasons.

Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you. Currently, Car Haul Direct Inc. does not engage in Automated Decision-Making on our platforms.
Withdrawal of Consent: If our collection, processing, or sharing of your Personal Data is based on your consent, you have the right to withdraw that consent at any time (right to withdraw consent). This will not affect the lawfulness of any processing conducted before your consent was withdrawn.
If you wish to exercise any of the rights mentioned above, please contact us by email to info@carhauldirect.com or by call at 888-884-5430.

Verification Procedures: To protect everyone’s security, we need to verify your identity before providing access to any records containing your personal information. This may require you to supply verification details so we can confirm your identity by matching them with information we have previously collected. Additionally, we may validate your request through the email address or phone number provided in your inquiry. The information you provide will only be used for verification purposes. In some cases, we may be legally exempt from responding to your request in full or in part. If so, we will explain the reasons for this in our response.

Purposes and Legal Basis for Processing: As described above, we process personal information based on your interactions with the website, including: (1) to pursue our legitimate business purposes in managing the website and delivering our services, as detailed in the section “What do we do with Your Information” above; (2) with your consent; and (3) as necessary for our legitimate interests in operating the website, provided these interests do not override your fundamental data privacy rights and freedoms. For further details about how we share your personal information, refer to the section titled “Our Disclosure to Third Parties” above.

Data Transfers: The personal information we collect may be transferred, stored, and processed in the United States or other countries where our company, affiliates, or subcontractors operate. We ensure that any transfer of personal information to another country or international organization complies with the safeguards outlined in the GDPR.

Data Retention: We will retain your personal information only as long as needed to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Any information you update, modify, or delete may remain in our systems if legal obligations mandate its retention.
Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

Purpose
Car Haul Direct Inc. is committed to compliance with all applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, including those under the laws of the State of Ohio, the USA PATRIOT Act, and the Bank Secrecy Act. This policy aims to prevent money laundering, terrorist financing, and other financial crimes.

Key Measures
Compliance Officer: A designated officer oversees AML/KYC compliance.
Risk-Based Approach: Clients are assessed based on risk factors like location, transaction type, and client profile.
Client Identification: Verification of client identity through government-issued documents and adherence to the Customer Identification Program (CIP).
Enhanced Due Diligence (EDD): Extra scrutiny for high-risk clients, including politically exposed persons (PEPs) and those from high-risk jurisdictions.
Transaction Monitoring: Continuous monitoring of client activity to identify suspicious patterns.
Suspicious Activity Reporting (SAR): Reporting suspicious transactions to the Financial Crimes Enforcement Network (FinCEN).
Training and Recordkeeping: Regular employee training and maintaining client records for at least five years.
Prohibited Activities
The Company prohibits any involvement in money laundering, terrorist financing, or dealings with sanctioned individuals or entities.
Reporting and Review
All suspicious activities must be reported to the Compliance Officer. This policy is reviewed annually to ensure compliance with evolving regulations.
By implementing this policy, Car Haul Direct Inc. ensures ethical and transparent operations in line with legal requirements.

Refund Policy
At Car Haul Direct Inc, we are committed to transparency and integrity in all our operations, including our refund practices. The following outlines our refund policy, in compliance with the laws of the State of Ohio:

Eligibility for Refunds. Refund requests will only be considered under the following conditions:
The client has fulfilled all contractual obligations outlined in their agreement with Car Haul Direct Inc.
The request is made within the specified refund window outlined in the client’s agreement or applicable service terms.

Refund Request Process. To initiate a refund, clients must submit a formal written request to Car Haul Direct Inc at info@carhauldirect.com.

The request must include:
Full name and contact information.
Account details and transaction ID (if applicable).
A detailed explanation of the reason for the refund request.
Processing Time. Upon receiving a refund request, we will:
Acknowledge receipt of the request within 5 business days.
Review and evaluate the request within 15 business days.
Notify the client of the decision and, if approved, issue the refund within 30 business days of approval.
Non-Refundable Services. Certain services are non-refundable, including:
Fees already incurred for services rendered, as outlined in the client agreement.
Administrative or processing fees, unless prohibited by applicable law.
Any fees related to third-party service providers.

Exceptions. Refunds are not guaranteed and are subject to the discretion of Car Haul Direct Inc provided such discretion complies with the laws of the State of Ohio. Cases of fraud, violation of company policies, or misuse of services will not be eligible for a refund.
Compliance with Ohio Law. This Refund Policy is governed by the laws of the State of Ohio. Any disputes arising from refund matters will be resolved in accordance with Ohio state law and applicable federal regulations.

Should you have any questions regarding this Refund Policy, please contact us at info@carhauldirect.com or 888-884-5430.
Call and Video Communication Recording Policy
At Car Haul Direct Inc., we value transparency and your trust. To ensure high-quality service and compliance with Ohio state laws, we follow a structured policy for recording phone calls and video communications.

Purpose of Recording
We may record phone calls and video communications to:
Enhance service quality.
Train and develop our team.
Comply with applicable legal and regulatory requirements.
Notification
Before a recording begins, we will notify you through an automated message, written disclosure, or another legally required method. For marketing and/or automated use cases, explicit written consent is required before any recording takes place. If you do not provide consent, you may end the call or choose an alternative communication method.
Storage and Security
Recordings are securely stored in encrypted systems.
They are retained solely for the purposes outlined above.
Retention periods do not exceed 3 years unless extended by law.
Data Sharing
Your recordings will not be shared with third parties without your consent, except as required by Ohio or federal law.
Your Rights
You have the right to:
Request access to your recordings.
Request deletion of your recordings where permissible by law.
To exercise your rights or for more information, please contact us at info@carhauldirect.com or 888-884-5430.

We are committed to safeguarding your privacy while ensuring a seamless experience with Car Haul Direct Inc.

Client Agreement
We maintain a formal Client Agreement with all our clients and brokers in accordance with the legal requirements of the State of Ohio. This agreement outlines the terms and conditions governing our professional relationship, ensuring transparency, compliance, and mutual understanding. For detailed information, please review our Terms and Conditions, where the main conditions of Agreement are outlined.

Conflict of Interest Policy
At Car Haul Direct Inc., we are committed to maintaining the highest standards of integrity and professionalism. To ensure compliance with Ohio state law and uphold ethical business practices in our brokerage operations, we have implemented the following measures to prevent and address potential conflicts of interest:

Disclosure and Transparency: All employees, agents, and representatives of Car Haul Direct Inc. are required to disclose any personal or financial interests that may conflict with their professional responsibilities. Full transparency is maintained to ensure clients are aware of any relationships or affiliations that may influence our services.
Client-First Commitment: We prioritize our clients’ best interests above all else. Our recommendations and actions are guided solely by the goal of achieving the best outcomes for our clients, free from undue influence or bias.
Segregation of Duties: Key operational roles are segregated to mitigate potential conflicts of interest. For instance, individuals involved in advisory functions are distinct from those managing transactions or operational decisions.

Independent Oversight: Regular audits and reviews are conducted by independent parties to ensure compliance with applicable laws and the avoidance of conflicts of interest. This includes monitoring transactions and practices to identify and address any concerns proactively.
Prohibited Activities: Employees and agents are expressly prohibited from engaging in any activity that creates an actual or perceived conflict of interest, including but not limited to:
Accepting gifts, favors, or compensation that could improperly influence decision-making.
Using confidential client information for personal gain or the benefit of third parties.
Participating in transactions where a personal financial interest is present without prior disclosure and written approval.

Training and Education: Ongoing training is provided to all employees to ensure they understand their obligations under Ohio law and the importance of avoiding conflicts of interest. This includes awareness of potential risks and the proper procedures for disclosure.
Conflict Resolution Procedures: In the event a potential or actual conflict of interest arises, we follow a structured resolution process, which includes:
Immediate disclosure to the Compliance Officer.
Evaluation of the conflict by the Compliance Department.
Implementation of appropriate safeguards or removal of the conflict where possible.
Client Communication: We are committed to open and honest communication. Clients are promptly informed of any situation that could pose a conflict of interest, along with the measures taken to mitigate it.

Car Haul Direct Inc. adheres to these principles to foster trust, maintain compliance, and uphold the integrity of our brokerage services. For further inquiries about our Conflict of Interest Policy, please contact us at info@carhauldirect.com or 888-884-5430.

Legal Disclaimer
The information provided on this Site is for informational purposes only and does not constitute financial, investment, or legal advice. By accessing or using this Site, you acknowledge and agree to the following:
Licensing and Compliance: This brokerage operates in full compliance with the laws and regulations of the State of Ohio, including but not limited to licensing requirements as set forth by the Ohio Department of Commerce, Division of Real Estate and Professional Licensing. All agents are duly licensed and authorized to perform brokerage activities in Ohio.
Representation: Brokerage services are offered solely in accordance with the terms and conditions of agreements executed between this firm and its clients. Representation of buyers, sellers, tenants, or landlords is established only upon the execution of a formal agency agreement.
Accuracy of Information: While every effort is made to provide accurate and up-to-date information, this brokerage does not guarantee the completeness, accuracy, or reliability of information on this Site. Market data, property details, and financial projections are subject to change without notice.
Fair Housing Compliance: This brokerage is committed to upholding federal and Ohio fair housing laws. We do not discriminate based on race, color, religion, national origin, sex, disability, familial status, or any other protected class.

Privacy and Data Use: Any personal or financial information provided to this brokerage will be handled in compliance with Ohio state privacy laws and applicable federal regulations. Please refer to our Privacy Policy for additional details on data handling practices.

Risk Disclosure: Real estate transactions, including investments, involve risks. Prospective clients should perform their own due diligence or consult a licensed professional for advice tailored to their specific circumstances.

Jurisdiction: This Siteis operated in the State of Ohio and is governed by Ohio state laws. Any disputes arising from the use of this site or services provided by this brokerage shall be resolved in accordance with Ohio law.

For further information or clarification, please contact our legal department or refer to the Ohio Administrative Code Chapter 1301:5 for specific regulatory guidelines applicable to brokerage activities.
This disclaimer is subject to change without notice to comply with evolving state and federal regulations.

This policy is effective as of the date of publication on this Site and may be updated at the discretion of Car Haul Direct Inc.

To exercise your rights or for more information, please contact us at info@carhauldirect.com or 888-884-5430.

We are committed to safeguarding your privacy while ensuring a seamless experience with Car Haul Direct Inc.